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About

Strongsville Family Health and Surgery Center is part of the Cleveland Clinic network. It provides primary care and surgical services to residents in Strongsville, Ohio, as a local extension of the Cleveland Clinic’s care system. For appointments, services, or specialized care, you can access Cleveland Clinic’s broader offerings online or contact the Strongsville site directly through Cleveland Clinic’s patient services.

Clinic Type

Urgent Care

Address

16761 South Park Center, Strongsville, OH 44136

Phone

+1 440-878-2500

Email

chp@ccf.org

Opening Hours

Sunday: Closed Monday: 8 a.m. - 8 p.m. Tuesday: 8 a.m. - 8 p.m. Wednesday: 8 a.m. - 8 p.m. Thursday: 8 a.m. - 8 p.m. Friday: 8 a.m. - 5 p.m. Saturday: 8 a.m. - Noon

Services Offered

  • Urgent Care
  • Express Care
  • Walk-in Clinic
  • Primary Care (Family Medicine)
  • Infectious Disease (if listed)
  • Surgery (if listed)
  • Diagnostics/Imaging (if listed)

Insurance & Payment

Payment options page (see extras) - general payment options for Cleveland Clinic patients

Languages Spoken

FAQs

What are the hours of operation?

Hours of Operation: Sunday Closed; Monday–Friday 8 a.m.–8 p.m.; Saturday 8 a.m.–Noon. Express Care and other service-specific hours are listed separately (e.g., Express Care and additional clinics).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google: 3.6/5 (122)
  • Birdeye: 3.0/5 (2)
  • Apple Maps: 3.3/5 (not explicitly stated)

Patients praise

  • Facility is generally considered clean and organized
  • Convenient location and access to various medical specialties under one roof
  • Some patients report efficient and professional interactions with certain staff members

Common complaints

  • Long or inaccurate wait times, particularly in the Express Care unit
  • Issues with registration, check-in processes, and administrative communication
  • Reports of perceived rude or dismissive staff and nurse practitioners
  • Frustration with virtual visit outcomes leading to in-person requirements
  • Billing or procedural concerns

"Been here over an 1 1/2hrs... The TV in Express Care says if your name is not on the list to go to the desk. Our name was on the list. We were next in line... After 1/2 an hour our name dropped to 5th in line. I went to the desk, she says I’m not checked in."

Birdeye user review

"I did a virtual visit for my son... pointless because they still wanted me to bring him in to get a test. I was told I could walk right in... upon arrival... I still needed to be checked in like an express care patient and would still have to wait."

a-better-place.com user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Strongsville, OH·Urgent Care

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