Specialty Care Center at Sturbridge - UMass Memorial Health
Vascular Care • Sturbridge, MA
About
UMass Memorial Health has opened a new Specialty Care Center in Sturbridge, expanding access to specialty care for Central Massachusetts. This center is the first in a planned series of new specialty care locations designed to improve convenient access to specialized medical services for the region.
Clinic Type
Vascular Care
Address
198 Charlton Road, Sturbridge, MA 10566
Phone
508-347-7585
volunteerservices@umassmemorial.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.6 star rating (467 reviews)
- Toprated Business (promallu.com): No numeric rating shown in provided snippet (No review count shown in provided snippet)
- PissedConsumer: No numeric star rating shown in provided snippet (Multiple reviews/complaints pages shown (no total count provided in snippet))
Patients praise
- Specialty Care Center at Sturbridge offers multiple specialty services including allergy, dermatology, diabetes, osteoporosis, and rheumatology
Common complaints
- Patient complaints/concerns about poor communication and unresolved issues
- Billing problems/confusing billing practices mentioned in patient complaints
- Long waits (e.g., for discharge) and emergency-room crowding/wait times mentioned
- Issues with medical records handling/timeliness noted in a legal/settlement context
"“Terrible precedent. Wish I could give a 0 rating.”"
— Birdeye review snippet for UMass Memorial Medical Center (not specific to the Sturbridge Specialty Care Center)"“Poor communication, lost records, and unresolved customer complaints.”"
— PissedConsumer review page (UMass Memorial Medical Center)"“Terrible waiting 2 hours for DISCHARGE!!!”"
— PissedConsumer page 3 (UMass Memorial Medical Center reviews/complaints)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UMass Memorial Medical Group's Post - LinkedIn — Jun 13, 2026
- UMass Memorial Health Expands Specialty Services in Sturbridge — Mar 11, 2026
- Harrington - UMass Memorial Health — Jul 11, 2026
- Infectious Disease providers near Sturbridge, MA — May 18, 2026
- Endocrinology, Harrington Hospital, Sturbridge - 40 hours, Days - Teal — Mar 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More vascular care clinics in Sturbridge
The Vascular Care Group is a private Hospitals and Health Care provider founded in 1996, headquartered in Burlington, MA, with a presence in multiple New England locations. They offer comprehensive vascular care, including non-invasive vascular testing and vascular ultrasound, and perform a full range of open and endovascular procedures at outpatient centers, labs, and affiliated hospitals. They operate 11 offices across the United States (primarily New England), and list Sturbridge, MA as one of their locations. Contact: info@thevascularcaregroup.com, +1 978-369-4468. Website: thevascularcaregroup.com.
Comparing your options?
See other vascular care clinics in Sturbridge, or search the full directory by insurance, ratings, and more.