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About

Summary: WellNow Urgent Care is a private hospitals-and-health-care network offering walk-in care for illnesses, injuries, rapid testing (including COVID-19), physicals, X-rays, and lab services. Founded in 2012 and headquartered in Chicago, Illinois, it operates 3 U.S. offices and has expanded through acquisitions (e.g., Physicians Immediate Care, Hometown Urgent Care, Primary Urgent Care). They position themselves as an alternative to emergency rooms in Illinois, Indiana, Michigan, New York, and Pennsylvania, with a total staff around 703 and annual revenue about $176M. For Sturgis specifically, there is no explicit Sturgis location listed on the page; the known offices are in Chicago, IL. If you’re seeking Sturgis-specific WellNow care, confirm local clinic availability or search for a nearby WellNow location.

Clinic Type

Urgent Care

Address

1069 S Centerville Rd, Sturgis, MI 49091

Phone

(269) 319-3053

Email

wn5183@wellnow.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes, WellNow Virtual Care available

Emergency Care

Emergency care available on-site (non-life-threatening focus; call 911 for true emergencies)

Services Offered

Technology & Equipment

  • X-ray technology
  • on-site stitching
  • point-of-care lab testing

Insurance & Payment

  • We accept credit and debit cards
  • insurance (bring card)

No insurance? No problem.

Credit cards, Debit cards, Insurance, Credit, Cash, Insurance (if applicable)

Languages Spoken

  • English

FAQs

Do I need an appointment?

You are welcome to simply walk into any WellNow location. No appointment and no referral is required.

What should I bring when visiting?

Health insurance card (if you plan to use insurance), photo ID and a list of any current medications.

Do I need an appointment to visit a WellNow Urgent Care facility?

You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can check in online at a WellNow center of your choice if you prefer.

Awards & Accreditations

  • 314 Reviews

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye/Google aggregate: 4.5 out of 5 stars (328 reviews)
  • Better Business Bureau (BBB): A (735 complaints filed (company-wide, not location-specific))

Patients praise

  • prompt and quick service
  • caring, professional, and knowledgeable staff
  • online appointment scheduling ease
  • comfortable amenities (slushies, coffee, arcade machines)

Common complaints

  • billing and insurance processing issues
  • difficulty obtaining refunds
  • discrepancies in copay/billing charges

"Even though this location participates with my insurance they wanted to bill me the full $180. My copay is $60... The office people might be great but the billing part is terrible."

Customer review via Birdeye/MapQuest

"From the front desk to the girl that took my vitals to the examining physician it was the best dot physical. In the waiting room they have a slurpee machine a pac man arcade machine coffee tea it is a amazing place to go and get your needs looked at."

Customer review via Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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