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About

Summary: Emerson Health (Emerson Hospital) is a nonprofit, full-service community hospital headquartered in Concord, Massachusetts, with 3 offices in the United States. It employs about 930 people and has annual revenue around $10 million. The organization focuses on nursing care and specialty patient centers and operates under the private, nonprofit model. Primary contact options include the main phone numbers 800-439-0183 or 978-369-1400 and email contactus@emersonhosp.org. Official homepage: emersonhealth.org. Notes relevant to your query: - Located in Concord, MA (HQ) with three U.S. offices; no specific Sudbury location is listed among Emerson Health facilities. - If you’re seeking Emerson Health services or staffing in Sudbury, you may want to contact the hospital directly or verify if there are partner clinics/affiliates in Sudbury.

Clinic Type

Laboratory Services

Address

490 Boston Post Road, Sudbury, MA 01776

Phone

978-579-6000

Email

FederalPPDRQuestions@cms.hhs.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Laboratory Services
  • Pathology
  • Lab Closures information (from link)
  • Walk-in service with a lab order
  • Emerson Health Connect patient portal
  • Diagnostic testing
  • Blood tests
  • Complex pathologic studies

Insurance & Payment

Languages Spoken

FAQs

For your convenience, our Sudbury lab is available for walk-in service with a lab order.

The Sudbury lab is available for walk-in service with a lab order.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: 1/5 stars (1 review)
  • Boston Consumers' Checkbook: Not explicitly provided (mentioned as 2 ratings) (2 reviews)
  • BestProsInTown: Not explicitly provided (aggregated) (22 reviews)

Patients praise

  • Friendly and caring staff
  • Excellent blood draw services
  • High-quality primary care providers
  • Clean facility

Common complaints

  • Privacy concerns regarding the waiting room and check-in process
  • Slow front desk service and communication issues
  • Difficulty with scheduling and appointments
  • Inconsistent adherence to masking policies among staff

"I've stopped going to this lab due to privacy concerns. You enter a silent waiting room with any number of other patients. To check in, a patient sits on the waiting room side of the front desk, in front of a receptionist who goes over all of their information... You hear every single detail of the conversation."

WebMD Review, Oct 14, 2025

"The lab staff are excellent, especially for blood draws, though waiting for labs can be slow at times."

BestProsInTown Review Summary

"The front desk doesn’t communicate well with the providers. No one answers any messages on the portal."

LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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