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Services Offered

Team

  • John R Raftery — MD
  • Christian L Potter-Kablotsky — MD
  • Stephen Takeo Nishiyama — MD
  • Alla I — MD
  • Anita N — MD
  • Maryann M Murphy — MD
  • Timothy P Murphy — MD
  • Lilian Mikael — MD
  • Vana Melkonian — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • RateMDs (Dr. Amanda Fortin): 4.1/5 (59)
  • Google Maps/Fertility Finder (NEO Fertility Services): 3.1/5 (40)
  • BDIR (North Eastern Ontario Women's Health Center/Dr. Jocko & Dr. Splinter): 4.8/5 (104 each)

Patients praise

  • Many patients express appreciation for the medical expertise, intelligence, and caring nature of their physicians
  • Reports of successful treatment outcomes and effective management of health concerns
  • Positive experiences with physicians who are described as attentive, thorough, and approachable

Common complaints

  • Reports of administrative issues including difficulty scheduling appointments and reaching staff by telephone
  • Complaints about unprofessional or rude behavior by office reception staff
  • Concerns regarding dismissive bedside manner or lack of clear communication from providers
  • Frustration with limited accessibility and long wait times for appointments
  • Issues regarding inadequate follow-up on test results or prescription management

"Dr. Olsten is an exceptional family doctor who combines expertise with genuine compassion. She listens carefully to her patients..."

RateMDs review of Dr. Mary Olsten

"The main receptionist is rude, always sucking on a lollipop, and very unprofessional. Had to wait months to get an appointment with Dr. Trebb."

RateMDs review of Dr. Christopher Trebb

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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