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About

Summary: Emerson Health (Emerson Hospital) is a nonprofit, full-service community hospital based in Concord, Massachusetts, part of Emerson Health. It operates 3 U.S. offices and provides comprehensive nursing care and specialty patient centers. Key details: nonprofit hospital in the Hospitals and Health Care industry; headquarters in Concord, MA; about 930 employees; annual revenue around $10 million. Contact: general inquiries at contactus@emersonhosp.org or 800-439-0183 / 978-369-1400. Locations include the Concord campus (133 Old Road to Nine Acre Corner, Concord, MA 01742) and related addresses in Concord, MA. If you’re seeking primary care in Sudbury, Emerson Health does not list Sudbury as a separate location in the provided data; you may need to check their site or contact them for the nearest Emerson Health primary care provider.

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Clinic Type

Primary Care

Address

490 Boston Post Road, Suite 2001, Sudbury, MA 01776

Phone

978-579-6018

Email

FederalPPDRQuestions@cms.hhs.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://emersonhealth.org/practices/emerson-health-primary-care-sudbury/

Services Offered

  • Primary care for adults

Team

  • Andrea R. Rizzo — Provider
  • Randall Hutton McShine — Provider

Insurance & Payment

—

Languages Spoken

—

Social Media

YoutubeFacebookLinkedinInstagram

Photos

Emerson Health Primary Care Sudbury — Primary Care clinic in Sudbury, MA — photo 1Emerson Health Primary Care Sudbury — Primary Care clinic in Sudbury, MA — photo 2Emerson Health Primary Care Sudbury — Primary Care clinic in Sudbury, MA — photo 3Emerson Health Primary Care Sudbury — Primary Care clinic in Sudbury, MA — photo 4Emerson Health Primary Care Sudbury — Primary Care clinic in Sudbury, MA — photo 5Emerson Health Primary Care Sudbury — Primary Care clinic in Sudbury, MA — photo 6Emerson Health Primary Care Sudbury — Primary Care clinic in Sudbury, MA — photo 7Emerson Health Primary Care Sudbury — Primary Care clinic in Sudbury, MA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Various review platforms including LocalityBiz, Healthgrades, and Boston Consumers' Checkbook: Mixed; ranging from 1 to 5 stars across various reviewers (Multiple individual reviews available across platforms (e.g., LocalityBiz, Healthgrades, Checkbook))

Patients praise

  • Physicians perceived as knowledgeable, caring, and attentive to patient needs
  • Friendly and helpful in-person staff interactions
  • Clean facility environment

Common complaints

  • Administrative and scheduling difficulties, such as appointment cancellations or lack of communication
  • Staff demeanor on the phone perceived as unfriendly or rude
  • Concerns about portal communication responsiveness

"I’ve been seeing Dr. McShine for years, and I can honestly say he’s one of the best physicians I’ve ever had. He is consistently caring, patient, and incredibly knowledgeable."

— LocalityBiz review

"If you are a new patient good luck with them... They had to reschedule me 3 times, each time on short notice. The NP refused to see me when I showed up 10 minutes late... Very unaccommodating and sounded extremely rude."

— LocalityBiz review

"Ok I will say sometimes calling there the office is less then friendly . But that's the only flaw ! In person they are always nice , always helpful .. Maybe they just hate phones .. Lol .."

— MapQuest review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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