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Clinic Type

Internal Medicine

Address

202 Nexton Square Drive, Summerville, SC 29486

Phone

843-420-9001

Email

NHClinicalResearch@novanthealth.org

Opening Hours

Open as early as 7 a.m. (provider availability varies)

Services Offered

  • Primary care
  • Internal medicine
  • Adult primary care
  • Preventive care
  • Vaccinations
  • Chronic disease management (e.g., diabetes, hypertension)
  • Acute illness and injury care

Insurance & Payment

Languages Spoken

  • English

FAQs

What age range do you treat?

Adults from age 18 through geriatrics.

What are your clinic hours?

Providers are available as early as 7 a.m.; specific hours may vary by provider.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Novant Health (Nexton location): 4.90 out of 5 stars (36 reviews)
  • Healthgrades (Dr. Jerry Back): 4.7 out of 5 stars (169 reviews)
  • Birdeye (East Cooper/High Tide): 3.6 out of 5 stars (20 reviews)

Patients praise

  • Providers described as thorough and attentive
  • Positive bedside manner of specific physicians
  • Patients feeling their concerns are listened to
  • Willingness to take a thoughtful, effective approach to care

Common complaints

  • Frequent cancellation of appointments
  • Perceived rudeness or insensitivity from staff
  • Difficulties in communication regarding medical questions or test results
  • Reports of feeling rushed or dismissed
  • Dissatisfaction with administrative policies and systems

"He Listens to my problems and does not rush. Very straight forward. His vast medical ..."

Healthgrades patient review of Dr. Jerry Back

"Over a period of six months THREE scheduled appointments have been cancelled by this practice. ... No offers to reschedule simply put back on the schedule months away!"

Birdeye patient review

"Not only are the staff rude and insensitive, but the doctor does not seem to care about her patients. Me, as well as others in my family have had MANY issues with this practice; lack of communication, misdiagnosis’s and simply rude and near cruel interactions."

LocalityBiz patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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