Palmetto Primary Care: HOME
Primary Care • Summerville, SC • Since 1996 • over 40 offices locations
About
Palmetto Primary Care Physicians (PPCP) is a large, independent multi-specialty group in South Carolina, with its headquarters in North Charleston and three offices in the Charleston area. Key points: - Services: Primary care, specialty care (including endocrinology, gastroenterology, neurology), urgent care, imaging, diagnostics, labs, and a patient portal. PPCP emphasizes a patient-centered care model and was an early adopter of a Patient Centered Medical Home program. - Coverage: 30 physician offices across four counties in South Carolina; over 90 clinical providers and more than 400 staff. - Experience and scale: Established in 1996; largest independent multi-specialty group in SC; operates a state-of-the-art urgent care clinic and comprehensive diagnostic services. - Locations (Charleston area): - 2550 Elms Center Rd, North Charleston, SC (HQ) - 2500 Elms Center Road, North Charleston, SC 29406 - 2500 Elms Center Rd, North Charleston, SC 29406 - Contact: Main phone (843) 572-7727 - Website: palmettoprimarycare.com - Additional context: Affiliated with Magill Vision Center; active in the health care industry in the Palmetto State since 1996.
Clinic Type
Primary Care
Address
2550 Elms Center Rd, North Charleston, South Carolina, US
Phone
866-280-5860
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
Please check with your insurance carrier for complete details regarding your plan.
Pay your bill online, in-house billing options (implied)
Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps: 2.5/5 (14)
- Birdeye/Google: 2.9/5 (31)
- Yahoo Local: 2.0/5
Patients praise
- Patients often express high satisfaction with individual physicians
- Some long-term patients report positive experiences with specific doctors
Common complaints
- Difficulty reaching staff by phone
- Poor administrative and front desk service
- Issues with prescription refills and delays
- Billing and insurance communication problems
- Long wait times for appointments
"Look at these reviews. Everyone loves their doctor but is giving this place a 1 star. That’s how bad the logistics of it is. You cannot get anyone on the phone."
— Summerville Downtown"Always have received excellent care here. Been going to this office for nearly 20 years. Office is always quiet and staff are friendly."
— Apple Maps reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SUMMERVILLE OFFICE | Palmetto Primary Care — Dec 20, 2025
- Palmetto Primary Care: HOME — Dec 12, 2025
- OAKBROOK OFFICE - Palmetto Primary Care — Dec 14, 2025
- FIND AN OFFICE - Palmetto Primary Care — Dec 22, 2025
- PALMETTO PRIMARY CARE - Updated July 2026 - Yelp - Yelp — Sep 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Summerville
Roper St. Francis Physician Partners Primary Care in Summerville is part of the Roper St. Francis Healthcare system, offering primary care services within the Roper St. Francis Physician Partners network (over 200 physicians across primary care and 20 subspecialties). A recent development announced for Summerville includes a new outpatient and emergency care presence closer to the community, with a facility opening around June 29 at 101 Sawmill Centre Drive near Highway 78 and Berlin G. (the Summerville location enhancement). The broader RSF footprint includes multiple offices in the Charleston area, including HQ at 316 Calhoun Street, Charleston, SC 29401, and other offices in Mount Pleasant, Summerville, and Johns Island. If you’re seeking Summerville primary care specifically, look for the Summerville locations and the new outpatient/emergency access announced for late June 2026.
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