MultiCare Indigo Urgent Care | Bonney Lake, WA | Walk-Ins ...
Urgent Care • Sumner, WA • Since 2015 • 1 (Bonney Lake) locations
About
MultiCare Indigo Urgent Care is a nonprofit urgent care network (affiliated with MultiCare) offering walk-in and virtual care across 45 locations in the U.S., including Washington and Idaho. It provides urgent care, primary care, behavioral health, and prescription delivery, with several clinics in Washington (e.g., Spokane Valley, Millwood, Orting, Federal Way) and ongoing expansion (Renton co-located with MultiCare Occupational Medicine; Tri-Cities openings). For Bonney Lake / Sumner area, Indigo operates clinics in the broader Puget Sound region, and you can visit their site or LinkedIn for exact local addresses and hours.
Clinic Type
Urgent Care
Address
Bonney Lake, WA
Phone
+12534473390
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Opening Hours
Walk in anytime from 8 am to 8 pm
Telehealth
Virtual care booking page referenced
Emergency Care
If condition is serious or life-threatening, dial 911 or visit nearest emergency room
Services Offered
Insurance & Payment
Not specified on page
Payment collected at time of visit, Pricing questions during check-in, Self Pay, Insurance
Languages Spoken
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Pricing
FAQs
What are the hours for walk-in visits?
Walk in anytime from 8 am to 8 pm and they will do their best to see you right away.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google (via Indigo listing): 4.8 (2,203 Google reviews)
- Birdeye (aggregated reviews): 4.8 star rating (2,302 reviews)
- Puget Sound Consumers' Checkbook: very good/excellent percentages by category (no overall star shown in snippet) (1 rating)
Patients praise
- Kind and knowledgeable staff/doctors
- Pleasant atmosphere
- Fast/easy check-in and scheduling
- Clean exam room
- Recommended by at least one consumer review
Common complaints
- Poor communication/no callback after promised contact
- Inadequate complaint resolution (unresolved complaints)
- Perceived rude staff and long wait times at a clinic
- Lack of proper medical equipment leading to turning patient away
- Customer complaints alleging incompetent/indifferent care
"“Recommended. I've used this place a couple times over the last few years. The staff is kind and the Drs are knowledgeable. I'd use them again if needed. There's a pleasant atmosphere here.”"
— Puget Sound Consumers' Checkbook (review excerpt)"“Was very good experience. … Everyone was friendly. Check in was quick and easy. Exam room was clean.”"
— Solv (book online review excerpt)"“No callback and poor communication… Nobody contacted me… I contacted them… [and] did absolutely nothing to follow up.”"
— PissedConsumer (complaint-style review excerpt)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pregnancy Test in Puyallup, WA - Solv Health — Jun 25, 2026
- MultiCare Emergency - Bonney Lake - MultiCare — Mar 12, 2021
- MultiCare - Hospitals, Clinics & Urgent Care in Washington State — Nov 23, 2020
- Puyallup Sumner Chamber of Commerce: Indigo Urgent Care Opens a New Facility on So. Hill — Jun 18, 2026
- Indigo Urgent Care now open in Richland - Indigo — Nov 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Sumner
Summary: - MultiCare Health System is a nonprofit health care system headquartered in Tacoma, Washington, founded in 1882. It operates eight hospitals and numerous clinics across Washington, including Indigo Urgent Care (rebranded as Indigo Health in 2022). In 2024, MultiCare merged with Overlake Medical Center; in 2025 it announced plans to acquire Samaritan Health Services. The system provides various health services and employs about 5,503 people. It operates as a large nonprofit organization with multiple locations in Washington state and related corporate activities. About your specific query (MultiCare Sumner Medical Associates Sumner): - The available data does not show a separate entity specifically named "MultiCare Sumner Medical Associates Sumner." Sumner, WA is near the Tacoma area and is within MultiCare or partner networks, but there is no explicit listing of a clinic or partner named exactly "Sumner Medical Associates." If you’re seeking a Sumner location, you may want to check MultiCare’s Sumner-area clinics or contact MultiCare directly for the most precise, up-to-date information.
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