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About

SSM Health Dean Medical Group Sun Prairie is not specifically listed as a separate entity in the provided SSM Health overview. SSM Health is a nonprofit, Catholic health system serving Illinois, Missouri, Oklahoma, and Wisconsin, with hospitals, clinics, and affiliated physician groups under its umbrella. Key context: - Organization: SSM Health (Catholic, nonprofit health system) - Scope: Hospitals, physician offices, outpatient and virtual care, home/hospice services, pharmacy benefit manager, health insurer, and accountable care organization - Regions served: Midwest (including Wisconsin) - Headquarters: St. Louis, Missouri - Founded: 1872 - Notable stats: ~40,000 team members, 13,900 providers - Website: ssmhealth.com If you’re looking for SSM Health Dean Medical Group in Sun Prairie specifically, this exact entity isn’t detailed in the provided highlights. It may be part of SSM Health’s Wisconsin network or affiliated with Dean Health Plan/Dean Medical Group in the Madison/Sun Prairie area, but that relationship isn’t explicitly confirmed here. For precise details (address, services, physicians in Sun Prairie), I’d recommend checking SSM Health Wisconsin locations, or searching directly for “SSM Health Dean Medical Group Sun Prairie” on the official site or contact SSM Health Wisconsin at their main line.

Clinic Type

Primary Care

Address

10 Tower Drive, Sun Prairie, WI 53590

Phone

608-825-3500

Email

community.benefits@ssmhealth.com

Opening Hours

8:00 AM - 5:00 PM

Telehealth

Express Virtual Care available

Services Offered

  • Primary Care
  • Pediatrics
  • Immunizations
  • X-rays
  • Care for minor illnesses
  • Chronic illness management
  • In-house diagnoses and treatment
  • Family medicine
  • Internal medicine (as a listed specialty for providers)

Team

  • Chad Hess, PA-C — PA-C
  • Keith Cooper, DO — DO
  • Leo Schug, MD — MD

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.9/5 stars (86 reviews)
  • Birdeye (for specific provider): 4.0/5 stars (4 reviews)

Patients praise

  • Providers are frequently described as knowledgeable, caring, and attentive listeners
  • Patients report feeling comfortable and supported during visits
  • High levels of satisfaction with individual physician bedside manner and communication skills
  • Some lab staff noted for efficiency and kindness

Common complaints

  • Difficulties with the billing department, including poor customer service and slow response times
  • Long wait times when calling to schedule appointments
  • Occasional experiences of feeling rushed during appointments
  • Difficulty securing appointments with primary providers in a reasonable timeframe

"The billing office here is terrible. They submitted a claim under the wrong patient and would not fix it. ... I gave them 5 business days to call and they never called me."

Birdeye Review

"I saw her because my regular physician didn't have an available appointment for 6 weeks! I saw Carol in just a week which was acceptable to me. It is weird to have a preferred provider if you can't get an appointment in a reasonable length of time."

SSM Health Patient Review

"My visit was efficient, friendly, and judgment free the whole Sun Prairie team that I worked with made everything easy."

SSM Health Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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