Treatment Centers and Rehab in Sun Prairie, WI - Psychology Today
Substance Abuse Treatment • Sun Prairie, WI
Clinic Type
Substance Abuse Treatment
Address
Madison, Wisconsin (Madison West Comprehensive Treatment Center)
Phone
(608) 530-0675
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Prairie Counseling Services): 3.3/5 (12 reviews)
- SeniorCare.com (Crossroads Care Center/The Willows): 2.8/5.0
Patients praise
- Personalized and comprehensive treatment approaches
- Availability of intensive outpatient and partial hospitalization programs
- Compassionate staff members reported in select instances
- Accessible care for mental health and substance abuse challenges
Common complaints
- Billing issues and administrative difficulties
- Unprofessional staff interactions and perceived lack of responsiveness
- Reports of neglect, medication errors, and poor facility cleanliness
- Inconsistent care quality and maintenance concerns
"Despite their strengths some online reviews note challenges such as billing issues and unprofessional staff interactions. A few clients reported abrupt appointment cancellations or feeling dismissed early in treatment."
— Rehab.com"If I could give less than 1, I would. This place is detrimental to ones health... Quality of life, Dignity and compassion for patients is not there."
— SeniorCare.com user review of Crossroads Care Center/The WillowsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sun Prairie Area Behavioral Health Treatment Center | Wisconsin — Jan 27, 2026
- Madison Anxiety Treatment Centers - Panic Treatment Centers and Rehab Madison, WI - Anxiety Treatment Programs Madison — Feb 7, 2026
- Rogers Behavioral Health to Open New Sun Prairie Clinic, Collaborating With Ronald McDonald House Charities of Madison | Rogers Behavioral Health — Feb 26, 2026
- Clinicians (Sun Prairie) | Insight Counseling & Wellness
- Contact Healing Hearts - Healing Hearts Family Counseling Center
Information sourced from the clinic's website as of July 11, 2026.
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