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About

Sunbury Urgent Care is part of Immediate Health Associates (IHA), a Central Ohio occupational medicine and urgent care provider. IHA offers services including COVID-19 testing, pre-employment physicals, drug screenings, immunizations, TB screenings, X-ray and EKGs, and other diagnostics across 7 Ohio locations. The Sunbury site is within IHA’s Westerville-area footprint (Sunbury, OH) and operates alongside IHA’s other urgent care centers open 7 days a week. If you need Sunbury-specific hours or services, contact IHA at occmed@ihainc.org or (614) 839-5234.

Clinic Type

Emergency Medicine

Address

101D West Cherry St. Sunbury, OH 43074

Phone

740-965-8305

Email

Opening Hours

Monday - Friday: 8:30am - 8:30pm; Saturday - Sunday: 9:00am - 6:00pm

Emergency Care

Emergency Medicine

Services Offered

  • Emergency Medicine
  • Family Practice
  • Urgent Care
  • Primary Care coordination
  • X-rays
  • Sports physicals
  • Pediatric care
  • STI testing
  • Veterans care
  • Minor injuries
  • Common illnesses
  • Pediatric care (assumed)
  • X-rays (assumed)

Technology & Equipment

  • X-ray imaging
  • urgent care facilities
  • online check-in

Insurance & Payment

Self-pay, Care credit? (not specified), Insurance accepted (not specified), Payment portal available via website (pay-your-bill)

Languages Spoken

Pricing

  • Self-pay pricing page available
  • Cost information page available

FAQs

What are the hours of operation?

Monday - Friday: 8:30am - 8:30pm; Saturday - Sunday: 9:00am - 6:00pm. Patient Registration closes 15 minutes prior to posted closing time.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BBB (Immediate Health Associates): Not BBB Accredited (rating not specified)
  • Birdeye (Sunbury Urgent Care): 4.6/5 (1,093 reviews)
  • Wheree (Sunbury Urgent Care): Not specified
  • PageGlimpse (IHAINC) customer reviews snippet: 2.9/5 (7 reviews)

Patients praise

  • Prompt/efficient service and quick attention
  • Courteous/nice staff
  • Providers listen and give thorough exams/clear communication
  • Convenient location/neat facility and easy navigation
  • Some patients report being in/out quickly and handled effectively for urgent issues

Common complaints

  • Long wait times (e.g., waited an hour and a half)
  • Rudeness/condescending behavior reported
  • Concerns about provider hygiene (e.g., not washing hands)
  • Privacy/professionalism issues (personal conversations overheard; phone call during visit)
  • Allegations of inappropriate disclosure/discussion about another patient’s drugs

"“They took me right away… The nursing staff was very nice and Dr. Ristow actually listened and payed attention to what I was saying.”"

Birdeye review excerpt for Sunbury Urgent Care

"“I waited an hour and a half to see the doctor… HE DIDNT WASH HIS HANDS ONCE… also left in the middle to take a 5 minute personal phone call.”"

Birdeye review excerpt for Sunbury Urgent Care

"“Sunbury Urgent Care consistently earns praise for its prompt and efficient service… courteous staff… thorough examinations and clear communication.”"

Wheree summary of customer reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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