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About

Pacific Clinics is California’s largest community-based provider of behavioral and mental health services. A nonprofit founded in 1926 and headquartered in Arcadia, CA, it offers a broad continuum of care including behavioral health, substance use disorder treatment, prevention and early intervention, family resources, peer support, intensive community-based services, neurodevelopmental services, and military/family support programs. With 938 employees (up ~3.7% YoY) and roughly $2.2M in annual revenue, Pacific Clinics operates across three U.S. offices, primarily in Arcadia, California. The organization serves both adults and families and emphasizes individualized, complex care through its integrated services.

Clinic Type

Behavioral Health

Address

800 S Santa Anita Ave Fl 2; Arcadia, California 91006, United States

Phone

877-722-2737

Email

lacey.castellese@pacificclinics.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral Health
  • Adoption Services
  • Foster Care
  • Educational Programs
  • Early Childhood Programs
  • Community-Based Services
  • Mobile Crisis Services
  • Intensive Care Coordination
  • Substance Use Disorder Treatment
  • Telehealth (if mentioned)

Insurance & Payment

Languages Spoken

  • English
  • Spanish
  • (other languages not specified)

Current Offers

First-time visitor information (not a premium offer)

Awards & Accreditations

  • Awards and recognitions (Champion of Health)
  • Certified Community Behavioral Health Clinic (CCBHC)
  • Multiple awards related to health equity and service excellence

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustAnalytica: 4.3 out of 5 stars (6 reviews (specifically for San Jose location))

Patients praise

  • Professional and skilled staff
  • Supportive and nonjudgmental environment
  • Compassionate care for mental health and addiction recovery
  • Effective evidence-based treatments such as TMS
  • Comprehensive support including housing and case management

Common complaints

  • Scheduling challenges and long wait times for appointments
  • Communication gaps and delayed responses from staff
  • Rushed medication management sessions
  • Confusion regarding insurance coverage and billing issues

"Before TMS, I wasn’t able to get out of bed in the morning... Now I wake up with energy... I would say it saved my life."

Pacific Clinics website - Consumer Testimony

"Clients praise the professionalism and expertise [of staff]."

HealingMaps review summary

"Some clients report difficulty in booking appointments. Wait times for appointments can be longer than expected."

HealingMaps review summary

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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