Pacific Clinics: California's Leading Behavioral Health Provider
Behavioral Health • Sunnyvale, CA • Since 1926
About
Pacific Clinics is California’s largest community-based provider of behavioral and mental health services. A nonprofit founded in 1926 and headquartered in Arcadia, CA, it offers a broad continuum of care including behavioral health, substance use disorder treatment, prevention and early intervention, family resources, peer support, intensive community-based services, neurodevelopmental services, and military/family support programs. With 938 employees (up ~3.7% YoY) and roughly $2.2M in annual revenue, Pacific Clinics operates across three U.S. offices, primarily in Arcadia, California. The organization serves both adults and families and emphasizes individualized, complex care through its integrated services.
Clinic Type
Behavioral Health
Address
800 S Santa Anita Ave Fl 2; Arcadia, California 91006, United States
Phone
877-722-2737
lacey.castellese@pacificclinics.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Current Offers
First-time visitor information (not a premium offer)
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- TrustAnalytica: 4.3 out of 5 stars (6 reviews (specifically for San Jose location))
Patients praise
- Professional and skilled staff
- Supportive and nonjudgmental environment
- Compassionate care for mental health and addiction recovery
- Effective evidence-based treatments such as TMS
- Comprehensive support including housing and case management
Common complaints
- Scheduling challenges and long wait times for appointments
- Communication gaps and delayed responses from staff
- Rushed medication management sessions
- Confusion regarding insurance coverage and billing issues
"Before TMS, I wasn’t able to get out of bed in the morning... Now I wake up with energy... I would say it saved my life."
— Pacific Clinics website - Consumer Testimony"Clients praise the professionalism and expertise [of staff]."
— HealingMaps review summary"Some clients report difficulty in booking appointments. Wait times for appointments can be longer than expected."
— HealingMaps review summarySynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Program Spotlight: Simple Steps Counseling - Pacific Clinics — Dec 18, 2025
- Mobile Crisis Program - Pacific Clinics serving San Jose, CA — Jun 26, 2026
- Newest Family Resource Center Brings Mountain View Community Together - Pacific Clinics — Sep 15, 2025
- Crisis Clinician in Campbell, California | Pacific Clinics — Apr 23, 2026
- Crisis Licensed Psychiatric Technician/Licensed Vocational Nurse — Apr 8, 2026
Information sourced from the clinic's website as of July 10, 2026.
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