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Clinic Type

Cancer Treatment

Address

Phone

888-834-1788

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Mon-Fri 8:00 am – 5:00 pm

Services Offered

  • Oncology
  • Hematology
  • Medical Oncology
  • Surgical Oncology
  • Radiation Oncology
  • Cancer Clinical Trials
  • Infusion center care
  • Tumor boards
  • Multidisciplinary care
  • Patient navigation
  • Integrative support (nutrition, mental health, pain management)

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • America’s Best Cancer Hospitals by Newsweek
  • numerous top-performing cancer programs by U.S. News & World Report
  • Becker's Hospital Review oncology program awards
  • numerous high-performing cancer programs by U.S. News & World Report
  • Top 100 awards by Becker's Hospital Review

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Sutter Health Palo Alto Medical Foundation): 2.3/5 (16 reviews)
  • Sutter Health (Dr. Tanya Gupta): 4.9/5 (136 reviews)
  • Sutter Health (Dr. Derrick Wong): 4.9/5 (808 reviews)
  • Sutter Health (Dr. Kim-Son Nguyen): 4.9/5 (563 reviews)

Patients praise

  • High satisfaction ratings for individual oncologists and hematologists (4.9/5)
  • Excellent experiences reported with specific medical procedures
  • Effective communication for scheduled appointment changes when provided in advance
  • Access to multidisciplinary care and tumor boards for cancer patients

Common complaints

  • Limited parking availability
  • Issues with timely communication regarding appointment delays
  • Concerns regarding the thoroughness of treatment plans for certain services

"I had a procedure recently with Dr Jerry Lai. I had an excellent experience. For one of my 4 appointments he did run behind, but that was communicated to me in advance. When I called with questions, the staff got back to me pretty quickly. The surgery was at another site, but I am very happy with the results."

Birdeye (Sutter Health Palo Alto Medical Foundation review)

"My experience with Jamie Wong in Physical Therapy through Sutter Health in Sunnyvale was deeply frustrating and concerning. I was referred to physical therapy by my Doctor as part of treatment for an ongoing medical condition... I felt that important aspects of my condition were not being fully considered..."

Birdeye (Sutter Health Palo Alto Medical Foundation review)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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