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Clinic Type

Fertility Clinic

Address

Arques Medical Offices, 1263 East Arques Avenue, Sunnyvale, CA 94085

Phone

+1 408-530-6800

Email

Opening Hours

Monday–Thursday: 8:00am–4:30pm; Friday: 8:00am–5:00pm; Saturday–Sunday: Closed

Services Offered

  • Male Infertility Services
  • In Vitro Fertilization Services
  • Fertility Preservation for patients with a Fertility Preservation Benefit

Team

  • Not specified, Not specified — Not specified

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Monday–Thursday: 8:00am–4:30pm; Friday: 8:00am–5:00pm; Saturday–Sunday: Closed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • OVU.com (Stanford Medicine Fertility & Reproductive Health): 4.6/5 stars (5 reviews)
  • FertilityIQ (Stanford University): Varied (Strongly Recommends to specific complaints) (60 reviews)
  • FertilityIQ (Spring Fertility Silicon Valley): Varied (includes low ratings) (61 reviews)

Patients praise

  • Appreciation for medical expertise and individual physicians
  • Positive outcomes following adjustments to care plans or after initial procedural challenges
  • Recognition of compassionate care from specific staff members
  • Professional and clinical expertise at academic-affiliated centers

Common complaints

  • Difficulty with administrative staff and communication responsiveness
  • Challenges with clinical coordination, including rotating nursing staff and miscommunication about care plans
  • Perception of being treated as a number or lack of personalized care in large clinic settings
  • Specific clinical concerns such as scheduling delays, medication errors, and procedural coordination issues

"My #1 reason for leaving this clinic is the office staff - I got to a point where I DREADED calling to make an appointment."

OVU.com review of Kaiser Permanente Center for Reproductive Health

"I really did feel like a number here, not personal at all. It's also a teaching hospital so you need to be prepared to have 4-5 people in the room during your transvaginal ultrasound."

FertilityIQ review of Stanford Fertility and Reproductive Health

"The nursing staff kept rotating and every time I had to re-explain! There is simply no co-ordination."

FertilityIQ review of Spring Fertility Silicon Valley

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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