Family Primary Care Physicians in Sunnyvale, CA - One Medical
Primary Care • Sunnyvale, CA • 1 (Sunnyvale Cherry Orchard) locations
Clinic Type
Primary Care
Address
312 W El Camino Real, Sunnyvale, CA 94087
Phone
888-663-6331
techsupport@onemedical.com
Opening Hours
Mon–Wed: 8AM–9PM; Thu–Sun: 8AM–6PM (Special Hours vary; verify in app)
Telehealth
Available
Emergency Care
Urgent visits and pediatric appointments available with Ankita Vadhia; urgent in-office visits
Services Offered
Technology & Equipment
Team
Insurance & Payment
Some providers accept Medicare; verify exact plan with office
Copays or deductibles may apply, Appointments billed to insurance, Copays, Insurance billed, Online payment
Languages Spoken
Pricing
FAQs
Do I need a membership to book?
Book online, no membership needed. Appointments are billed to you or your insurance; copays or deductibles may apply.
What is primary care?
Definition and scope of primary care services provided by One Medical.
Do you take my insurance?
Yes, insurance is accepted where provider participates; confirm at the time of visit.
Can I use One Medical if I have insurance that isn’t accepted by your offices?
Options may vary; please inquire at the office for alternatives.
How can I contact my primary care provider?
Contact details provided by the clinic; use the patient portal or front desk.
Can I get lab work done at One Medical?
Yes, limited in-office labs and specimen collection with send-out to laboratories.
Which appointment type should I use?
Same/next-day appointments available; book online.
Can you refill my prescriptions? Or help me get a new prescription?
Prescription management is available through the provider.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Magicpin: 3.2 out of 5 stars (15 online ratings)
- Unilocal: 4.2 out of 5 stars (19 reviews)
Patients praise
- Convenient and quick appointment scheduling compared to industry norms
- Efficient check-in processes and shorter wait times
- Pleasant office environment and attention to detail by some staff
- Occasional reports of high-quality care from specific providers
Common complaints
- Concerns regarding unexpected and high billing charges for routine or brief visits
- Perception of predatory or exploitative pricing models
- Reports of impersonal care and difficulty receiving personalized attention
- Complaints about providers appearing unfamiliar with patient medical history or specific concerns
- Frustration with billing departments when trying to dispute charges
"A 20-minute visit to check for a simple ear infection cost me a jaw-dropping $430! ... This feels like outright exploitation of patients."
— LocalityBiz (One Medical Sunnyvale Cherry Orchard review)"I was promised a cost-effective, convenient virtual visit, yet I was charged an outrageous $582.42 for a 40-minute appointment... The provider I spoke with was condescending and appeared unfamiliar with my specific medical concern."
— Better Business Bureau (Amazon One Medical review)"Their scheduling of appointments, check-in process, wait times are still far above industry norm."
— Birdeye (One Medical San Jose review)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Victoria Ho, MD in Sunnyvale, CA | One Medical — Nov 27, 2025
- Rajeshwari Nagaraja, MD in Sunnyvale, CA | One Medical
- Dr. Victoria Ho, MD - Family Medicine Doctor in Sunnyvale, CA — May 14, 2026
- Amy Y. Yanari, N.P. | Family Medicine in Sunnyvale, CA | Sutter Health — Oct 25, 2025
- ParikhHealth | Primary Care & Sports Medicine — Sunnyvale, CA
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Sunnyvale
Sutter Health is a nonprofit integrated health system headquartered in Sacramento, California, serving Northern and Central California with 25 acute-care hospitals and 200+ clinics. While specifically listing Sunnyvale in its service area isn’t guaranteed from the available highlights, Sutter Health operates a broad network of family doctors and clinics across Northern California, including nearby cities within the Bay Area. If you’re seeking a family doctor in Sunnyvale, you may want to check Sutter Health’s clinic listings or use their site search to locate a Sunnyvale–area primary care physician or a nearby Sutter-affiliated clinic.
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See other primary care clinics in Sunnyvale, or search the full directory by insurance, ratings, and more.