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About

Dr. Keith M. Gross, M.D. Dermatology in Susanville, California offers dermatological services including skin cancer screening, mole removal, mohs micrographic surgery, treatment of precancerous lesions, melanoma, acne, skin disease, and skin growths.

Clinic Type

Dermatology

Address

1810 1st St, Susanville, CA 96130

Phone

(530) 257-7335

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • dermatology
  • mohs micrographic surgery
  • mole removal
  • precancerous lesions
  • skin cancer screening
  • acne
  • skin disease
  • skin growths
  • melanoma

Team

  • Keith M. Gross, M.D. — M.D. Dermatology

Insurance & Payment

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Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 75.0 out of 100 (Medicare quality assessment) (1 (on Yelp for Susanville office))
  • RateMDs and other review platforms: Variable (mixed reviews) (Multiple (aggregated across various locations))

Patients praise

  • Helpful and courteous experiences (for some patients)
  • Effective diagnosis and treatment of skin conditions for some patients
  • Painless procedures for growth removal

Common complaints

  • Billing issues, including very old bills
  • Excessive wait times, including reports of extreme overbooking
  • Concerns regarding staff rudeness and professionalism
  • Perceived lack of attentiveness, condescension, or rushed examinations

"The care is OK but be wary of the billing. I received a bill that was three years old for over $500.00."

— Yelp

"Huge waits in waiting room so small that people frequently have to stand outside in the weather because all seats are taken. This is a result of massive overbooking."

— RateMDs

"I have never met a dr and a receptionist that are so beyond rude and unhelpful in my life."

— Unilocal (Upland office)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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