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About

Northeastern Rural Health Clinic in Susanville, California is a Federally Qualified Community Health Center offering primary and preventative care, obstetrics, gynecology, urgent care, dental services, telemedicine, and health education. The clinic serves residents of Lassen, Plumas, and Modoc counties and is the largest provider of outpatient care to Lassen County, providing over 50,000 patient visits annually.

Clinic Type

General Surgery

Address

1850 Spring Ridge Drive, Susanville, CA 96130

Phone

(530) 251-5000

Email

Rhall@co.Lassen.ca.us

Opening Hours

M-F: 9 am - 5 pm

Telehealth

Telemedicine available

Services Offered

  • Primary and preventative care
  • Obstetrics
  • Gynecology
  • Urgent care
  • Dental services
  • Telemedicine
  • Health/nutrition/childbirth education
  • Women, Infants, and Children (WIC) program Services
  • General Surgery (inferred from user query)

Team

  • NRHC Medical Staff — General Surgery clinic team (inferred)

Insurance & Payment

—

Languages Spoken

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FAQs

What are the hours of operation?

Hours: M-F: 9 am - 5 pm

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 3.0/5.0 (not explicitly stated but includes multiple user-submitted ratings)

Patients praise

  • praise for specific individual medical providers and their bedside manner
  • some reports of high quality of care and trust in certain practitioners

Common complaints

  • difficulty reaching staff by phone
  • unresponsiveness to messages or requests
  • delays in sending prescriptions to pharmacies
  • complaints about rude staff or perceived lack of care for concerns
  • inconsistent diagnoses between providers
  • failure to process referrals in a timely manner

"Frequently, no one answers the phone at the medical desk. I've left several messages over the last couple of years. They never return my calls or act on my requests for assistance."

— Yelp review via MapQuest

"This place is horrible every one is rude and they don't address your concerns. The last time I was there the doctor ripped my shirt up to listen to my lungs. Most doctors will ask can you please..."

— Yelp review via MapQuest

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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