Lassen Indian Health Center
Mental Health • Susanville, CA
About
Lassen Indian Health Ctr (Lassen Indian Health Center) is a small government-run health services provider based in Susanville, CA, across three office locations on Joaquin Street. It operates in the Individual and Family Services sector under government agency status, with a current staff of 7 employees and a Medical Director (Marc Nielsen). Primary offices: - 735 Joaquin St, Susanville, CA 96130 - 795 Joaquin St, Susanville, CA 96130 (HQ) - 795 Joaquin St, Susanville, CA 96130
Clinic Type
Mental Health
Address
Lassen Indian Health Center, Lassen County, California
Phone
530-257-2542
pharmacy@lihc.org
Opening Hours
Mon-Fri 7:00am-6:00pm
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
Accepts Medi-Cal, Medicare, Covered California plans from Anthem Blue Cross and Blue Shield; private PPO also welcome.
Insurance, Private pay, Medicaid/Medi-Cal, Medicare, aint
Languages Spoken
FAQs
What are the clinic hours?
Days: Monday-Friday Hours: 7:00am-6:00pm for Medical; Dental Hours: 8:00am-6:00pm; Pharmacy Hours: 8:00am-6:00pm (subject to change; refer to site for updates).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Recovered.org: 3.5/5 (TrustScore) (Not explicitly stated)
- Indeed.com: Varies significantly (includes highly negative employee perspectives) (4 (Employee reviews))
Patients praise
- Attentive and welcoming care from clinical staff
- Courteous receptionists facilitating smooth check-ins
- Professionalism of the dental team
- Clear communication regarding treatment options
Common complaints
- Occasional appointment cancellations and scheduling difficulties
- Waiting time concerns
- Internal workplace environment concerns including reports of gossip, high management turnover, and alleged discrimination
"Many customers praise the courteous receptionists who facilitate smooth check-ins and paperwork processes."
— Wheree.com"Overall this was a good place to work, but it is not consistently so. Some years are better than others... Retention of employees is a problem."
— Indeed.com (Former Billing Specialist)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Job Announcement: Susanville Indian Rancheria: Purchased and Referred Care Specialist/ Health Benefits Coordinator | SusanvilleStuff.com — May 29, 2026
- Job Announcement: Susanville Indian Rancheria: Purchased and Referred Care Specialist/ Health Benefits Coordinator | SusanvilleStuff.com — Jun 11, 2026
- Job Announcement: Susanville Indian Rancheria: Social Services Specialist | SusanvilleStuff.com — Apr 7, 2026
- Job Announcement: Susanville Indian Rancheria: Dentist | SusanvilleStuff.com — Nov 7, 2025
- Job Announcement: Susanville Indian Rancheria: Licensed Vocational Nurse | SusanvilleStuff.com — Nov 7, 2025
Information sourced from the clinic's website as of July 10, 2026.
More mental health clinics in Susanville
Lassen County Mental Health Clinic in Susanville, CA offers assessment and treatment of mental health concerns through services including case management, counseling, and therapy. The clinic accepts Medicare and Medicaid and provides a sliding scale fee option.
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