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About

Banner Health Clinic in Susanville, California offers family medicine, general surgery, and orthopedics. The clinic's general surgeons provide wound care, trauma management, endoscopy, hernia repair, and laparoscopic surgery, while orthopedic surgeons treat upper and lower extremity conditions, perform joint replacements and arthroscopic procedures, and manage fractures and sports injuries.

Clinic Type

Orthopedics

Address

1680 Paul Bunyan Rd, Susanville, CA 96130

Phone

(530) 257-5730

Email

Privacy@BannerHealth.com

Opening Hours

Monday 8:00 a.m. to 5:00 p.m. Tuesday 8:00 a.m. to 5:00 p.m. Wednesday 8:00 a.m. to 5:00 p.m. Thursday 8:00 a.m. to 5:00 p.m. Friday 8:00 a.m. to 5:00 p.m.

Services Offered

  • Family Medicine
  • Surgery
  • Orthopedics
  • General Surgery
  • Family Medicine and Pediatrics (implied by title)

Insurance & Payment

  • a wide variety of insurances and payers
  • Most major insurance accepted

Banner Health Clinic is contracted with and accepts a wide variety of insurances and payers.

Visa, MasterCard, American Express, Discover, personal checks

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.7/5 (29 reviews)
  • Placewing (Banner Lassen Medical Center): 2.8/5 (35 reviews)

Patients praise

  • praise for specific physicians and their professionalism
  • acknowledgment of dedicated and compassionate staff members
  • positive feedback regarding orthopedics services

Common complaints

  • concerns regarding responsiveness of staff
  • negative experiences with hospital billing and communication
  • patient perceptions of inadequate facility equipment for emergencies
  • some reports of unprofessional staff behavior

"Doctor Reis is very professional and genuinely cares about his patients. I would 100% recommend him if you are having a orthopedics issue. The office lady's are very nice and welcoming and willing to go above and beyond if need be."

— Birdeye review

"ER staff rude. Unprofessional. I was in crisis and the staff laughed at me. I am a Veteran. Have had to call the billing Dept. many times to correct billing issues to VA."

— Placewing review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Online bookingSince 1935
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