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About

Banner Health Clinic in Susanville, California offers family medicine, general surgery, and orthopedics. The clinic's board-certified specialists provide services including wound care, endoscopy, hernia repair, and joint procedures for upper and lower extremities. The clinic is open Monday through Friday from 8:00 a.m. to 5:00 p.m. and accepts most major insurance plans.

Clinic Type

Pediatrics

Address

1680 Paul Bunyan Rd, Susanville, CA 96130

Phone

(530) 257-5730

Email

Privacy@BannerHealth.com

Opening Hours

Monday 8:00 a.m. to 5:00 p.m. Tuesday 8:00 a.m. to 5:00 p.m. Wednesday 8:00 a.m. to 5:00 p.m. Thursday 8:00 a.m. to 5:00 p.m. Friday 8:00 a.m. to 5:00 p.m.

Services Offered

  • Family medicine
  • Pediatrics
  • General surgery
  • Orthopedics

Insurance & Payment

  • Most major insurance accepted
  • Most major insurance

Most major insurance accepted. Please check your own plan for details.

Visa, MasterCard, American Express, Discover, personal checks

Languages Spoken

  • English

FAQs

What insurances are accepted?

Banner Health Clinic is contracted with and accepts a wide variety of insurances and payers.

What payments are accepted?

We accept Visa, MasterCard, American Express, Discover and personal checks. Any remaining balance is due within 30 days. Many locations no longer accept cash or personal checks; please check your preferred payment method before your visit.

What are the hours of operation?

Location hours: Monday–Friday 8:00 a.m. to 5:00 p.m.

What forms can I download for new patient?

New Patient Check-in Form (English) Download

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (via Google reviews): 3.7 / 5 (29 reviews)
  • Vitals: not shown in provided snippet (not shown in provided snippet)
  • WebMD: no rating / be the first to leave a review (0 reviews shown)

Patients praise

  • Some reviewers describe providers as professional, caring, and thorough
  • Some reviews praise responsiveness and reducing wait times
  • Some reviews praise surgical outcomes (e.g., orthopedic/surgery context) and low post-surgical pain
  • Staff described as friendly and welcoming

Common complaints

  • Overall star rating is moderate rather than high

"“Doctor Reis is very professional and genuinely cares about his patients. I would 100% recommend him if you are having a orthopedics issue.”"

— Birdeye review excerpt

"“In all my years going to a Dr. this was by far the best… They got things done without waiting week or even months. Everyone is so nice and considerate.”"

— Birdeye review excerpt

"“I love Ortho at this clinic… Dr.Reis did not hesitate. I had very little pain post surgical. My shoulder is healing well.”"

— Birdeye review excerpt

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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