Lassen Nursing & Rehab Center
Physical Therapy • Susanville, CA
About
Lassen Nursing & Rehab Center is a small, public healthcare provider based in Susanville, California. It emphasizes individualized care delivered through a collaborative process of assessments, planning, facilitation, and resident advocacy to help navigate the healthcare system. Key points: - Location: Susanville, CA - Focus: Nursing care and rehabilitation with an emphasis on individualized, collaborative care - Size: Very small organization (reported as 1 employee in workforce data) - Social proof: LinkedIn presence; employer rating 2.0/5.0 from 2 reviews (as of the data) - Categories: healthcare, rehabilitation center, safety, nursing care, collaborative care If you’re considering this center for care or employment, note the small size and modest online footprint, and consider contacting directly or checking updated reviews for current performance and services.
Clinic Type
Physical Therapy
Address
2005 River St Susanville, CA 96130
Phone
(530) 257-5341
business-office@lassennrc.com
Opening Hours
Monday – Friday 8:30AM - 5:00PM
Website
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the administrative contact details?
For all administrative and business-related inquiries, please email business-office@lassennrc.com.
Photos
What Patients Say
Overall sentiment across review platforms: negative
- CMS/Medicare, CareWatch, and other senior living portals: 2 out of 5 stars (Below Average) from CMS/Medicare; 1 out of 5 from CareWatch (Varied (e.g., 4-9 reviews across different platforms))
Patients praise
- some frontline staff provide warm care when available
- local option for families with few choices
Common complaints
- understaffing and staff burnout
- poor facility hygiene and cleanliness issues
- allegations of patient neglect or abuse
- administrative instability and management concerns
- inconsistent care quality
"Worst place ever! My mother was transported to Lassen from Banner after suffering 2 strokes."
— Yelp review"The facility is a disaster... It is completely understaffed, resulting in very poor and insufficient care for residents."
— Seniors.fyi review summarySynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Soroptimists Work to Bring Christmas Cheer to Special Residents at Lassen Nursing and Rehabilitation | SusanvilleStuff.com — Dec 19, 2025
- Olivia Dillard — Apr 8, 2026
- Job Announcement: Lassen Union High School District: Administrative Assistant I – Receptionist | SusanvilleStuff.com — Sep 2, 2025
- Banner Health Announces Sale Agreement for Banner Lassen Medical Center - Quorum Health — Jun 22, 2026
- Banner Lassen Medical Center to be Sold to Affiliate of Quorum Health | SusanvilleStuff.com — Jul 6, 2026
Information sourced from the clinic's website as of July 10, 2026.
More physical therapy clinics in Susanville
Banner Lassen Outpatient Physical Therapy in Susanville, CA offers physical therapy services at 2940 Riverside Dr. The clinic is open Monday through Friday from 7:00 a.m. to 5:30 p.m. and accepts most major insurance plans.
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