
Lassen Nursing & Rehabilitation Center
Rehabilitation Services • Susanville, CA
About
Lassen Nursing & Rehabilitation Center is a skilled nursing facility located in Susanville, California, offering long-term care services. The facility is licensed for 96 beds and provides rehabilitation services to patients requiring skilled nursing care.
Clinic Type
Rehabilitation Services
Address
2005 River St, Susanville, CA 96130-0571
Phone
9164408300
SACReceptionist@hcai.ca.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: negative
- SeniorCare.com: 2 out of 5 stars (CMS overall rating) (9 reviews reported on one platform)
Patients praise
- Kindness from some frontline staff members
Common complaints
- Understaffing leading to insufficient patient care
- Toxic employee culture and management issues
- Concerns regarding facility cleanliness and maintenance
- Delayed response to patient needs and medications
- History of federal citations for abuse, neglect, and reporting failures
"This place is a disaster. They are completely under staffed, leaving residents to receive very poor and insufficient care. ... The employee culture is toxic and management lets it continue."
— SeniorCare.com / Seniors.fyi user reviewsSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Soroptimists Work to Bring Christmas Cheer to Special Residents at Lassen Nursing and Rehabilitation | SusanvilleStuff.com — Dec 19, 2025
- Olivia Dillard — Apr 8, 2026
- Banner Health Announces Sale Agreement for Banner Lassen Medical Center - Quorum Health — Jun 22, 2026
- Banner Lassen Medical Center to be Sold to Affiliate of Quorum Health | SusanvilleStuff.com — Jul 6, 2026
- Banner Health announces sale agreement for Banner Lassen Medical Center to Quorum Health affiliate Healthside Partners - Lassen News — Jun 29, 2026
Information sourced from the clinic's website as of July 10, 2026.
More rehabilitation services clinics in Susanville
Lassen Nursing & Rehab Center is a small, public healthcare provider based in Susanville, California. It emphasizes individualized care delivered through a collaborative process of assessments, planning, facilitation, and resident advocacy to help navigate the healthcare system. Key points: - Location: Susanville, CA - Focus: Nursing care and rehabilitation with an emphasis on individualized, collaborative care - Size: Very small organization (reported as 1 employee in workforce data) - Social proof: LinkedIn presence; employer rating 2.0/5.0 from 2 reviews (as of the data) - Categories: healthcare, rehabilitation center, safety, nursing care, collaborative care If you’re considering this center for care or employment, note the small size and modest online footprint, and consider contacting directly or checking updated reviews for current performance and services.
Banner Lassen Outpatient Physical Therapy in Susanville, CA provides rehabilitation services and physical therapy. Located at 2940 Riverside Drive, the clinic is open Monday through Friday from 7:00 a.m. to 5:30 p.m. and accepts most major insurance plans.
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