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About

Lassen Nursing & Rehabilitation Center is a skilled nursing facility located in Susanville, California, offering long-term care services. The facility is licensed for 96 beds and provides rehabilitation services to patients requiring skilled nursing care.

Clinic Type

Rehabilitation Services

Address

2005 River St, Susanville, CA 96130-0571

Phone

9164408300

Email

SACReceptionist@hcai.ca.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

—

Languages Spoken

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Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • SeniorCare.com: 2 out of 5 stars (CMS overall rating) (9 reviews reported on one platform)

Patients praise

  • Kindness from some frontline staff members

Common complaints

  • Understaffing leading to insufficient patient care
  • Toxic employee culture and management issues
  • Concerns regarding facility cleanliness and maintenance
  • Delayed response to patient needs and medications
  • History of federal citations for abuse, neglect, and reporting failures

"This place is a disaster. They are completely under staffed, leaving residents to receive very poor and insufficient care. ... The employee culture is toxic and management lets it continue."

— SeniorCare.com / Seniors.fyi user reviews

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Susanville, CA·Rehabilitation Services

Lassen Nursing & Rehab Center is a small, public healthcare provider based in Susanville, California. It emphasizes individualized care delivered through a collaborative process of assessments, planning, facilitation, and resident advocacy to help navigate the healthcare system. Key points: - Location: Susanville, CA - Focus: Nursing care and rehabilitation with an emphasis on individualized, collaborative care - Size: Very small organization (reported as 1 employee in workforce data) - Social proof: LinkedIn presence; employer rating 2.0/5.0 from 2 reviews (as of the data) - Categories: healthcare, rehabilitation center, safety, nursing care, collaborative care If you’re considering this center for care or employment, note the small size and modest online footprint, and consider contacting directly or checking updated reviews for current performance and services.

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