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Clinic Type

Skilled Nursing

Address

2001 Paul Bunyan Road, Susanville, CA 96130

Phone

(866) 330-5524

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: negative

  • CareListings: 2/5 (Medicare Overall Rating) (8 (CareListings))
  • My Caring Plan: 4.4/10

Patients praise

  • Individualized care team approach reported by facility
  • Some frontline staff demonstrate kindness despite challenging environment

Common complaints

  • Understaffing and high staff turnover
  • Concerns regarding facility cleanliness and maintenance
  • Management and administrative instability
  • Multiple substantiated complaints and deficiencies recorded in Medicare data
  • Safety concerns regarding resident supervision and response times

"The facility is a disaster. It is completely understaffed, resulting in very poor and insufficient care for residents."

— Seniors.fyi

"The promise of kindness is frequently undermined by turnover. Operational instability is the dominant risk that undermines every other strength."

— Seniors.fyi

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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