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Clinic Type

Occupational Health

Address

40900 US Hwy 280, Sylacauga, AL 35150, US

Phone

(256) 369-0022

Email

info@mainstreetfamilycare.com

Opening Hours

Monday–Saturday: 8:00 AM – 8:00 PM; Sunday: 9:00 AM – 4:00 PM

Services Offered

  • Urgent care
  • Primary care
  • Occupational health services
  • Pre-employment drug screens
  • Annual physicals
  • Specialty chemicals testing
  • Drug testing
  • Medical exams
  • Screenings & tests
  • Vaccinations
  • Lab tests

Team

  • MainStreet Family Care - Sylacauga — Medical clinic

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: negative

  • Yelp and other public review forums: Predominantly negative sentiment in user-generated content/reviews (Multiple anecdotal reports of poor experiences)

Patients praise

  • Ability to be seen without a long wait on occasion

Common complaints

  • Billing and refund issues
  • Difficult or broken self-service check-in kiosk system
  • Long wait times due to registration issues
  • Lack of doctor availability for certain services/physical exams
  • Communication problems with staff/customer service

"Transparency!!!! Services that require a Doctor, please inform the public that a doctor is not always available! Do this before your location accepts someone's payment... Service in office was fine, but billing is a mess. Overcharged and unable to get a refund."

Yelp customer reviews

"the nurse practitioner prescribed clindamycine after I told her I was allergic to erythromycin."

Yelp user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Sylacauga, AL·Occupational Health

Coosa Valley Medical Center is a nonprofit, 168-bed hospital located in Sylacauga, Alabama, founded in 1945. It is the city’s largest employer with 550+ staff, 40 volunteers, and about 112 physicians credentialed (plus 46 PAs/NPs). The center offers a broad range of medical services across specialties such as anesthesiology, cardiology, ENT, family medicine, gastroenterology, gynecology, internal medicine, neurosurgery, obstetrics, oncology, ophthalmology, orthopedics, pediatrics, psychiatry, surgery, and urology, along with bariatric and other clinical services. The Emergency Department sees roughly 30,000 patients annually, and ambulatory/outpatient services treat over 80,000 patients per year. The organization operates four offices in Sylacauga (HQ at 315 W Hickory St) and maintains active status in the U.S. healthcare sector. For contact, marketing inquiries can be directed to marketing@cvhealth.net.

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Sylacauga, AL·Occupational Health

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