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About

Crouse Medical Practice, PLLC is a nonprofit multi-specialty medical group based in Syracuse, NY, with 3 offices (headquartered at 739 Irving Ave, Syracuse). Founded in 2010, it employs about 114 staff and generates around $6.5M in annual revenue. The practice offers a wide range of specialists including neurosurgeons, spine surgeons, brain tumor surgeons, cardiologists, neurologists, sleep medicine specialists, endocrinologists, pulmonologists, and primary care physicians, with primary care accepting new patients. It has a presence in Syracuse, NY, and internationally (Pakistan). For appointments, contact through their site at crousemed.com/contact or call (315) 470-7364.

Clinic Type

Cardiology

Address

Syracuse, NY area (locations listed); see site for specific locations

Phone

+3154795070

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Cardiology
  • General Surgery
  • Primary Care
  • Endocrinology
  • Plastic Surgery
  • Family Practice
  • Neurology
  • Neurosurgery
  • Interventional Radiology
  • Gynecology
  • Chiropractic Care
  • Lab Testing
  • Mental Health Counseling
  • Obgyn
  • Pulmonology
  • Spine Care
  • Stroke Treatment
  • Aneurysm
  • Brain Tumor Microsurgery
  • Interventional Cardiology

Insurance & Payment

Pay My Bill (online)

Languages Spoken

Commitments

  • We provide comprehensive adult interventional and diagnostic services in a warm and caring environment.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • WebMD: 1.0/5.0 (1 review)
  • LocalityBiz: Predominantly low (1 star) ratings reported in online directories (Multiple user-submitted reviews across directories)

Patients praise

  • Some individual providers are perceived as thorough and caring
  • Positive experiences with specific providers during physicals

Common complaints

  • Difficulty scheduling and frequent appointment cancellations/rescheduling by the practice
  • Poor responsiveness and communication over the phone
  • Lengthy wait times for appointments
  • Patients feeling unheard or unable to see their actual doctors (reliance on PAs/NPs)
  • Perceived lack of accountability for administrative errors

"The day of the appointment, I arrived and was informed that... the appointment itself had never been rescheduled. It had been left on the later date... It’s a bad look to mess up like this for a new patient and then take no accountability or action for it."

LocalityBiz user review

"Just bad, I had a stroke a yr ago, to this day I HAVE NOT SEEN OR KNOW WHO MY DR IS!! Saw a np everytime... will not go again ... ever!"

WebMD user review

"Dr Buchan was very thorough and took time to listen to me. I can not say enough in this day and age of the stress on the medical community that ends up with patients feeling not heard or time taken. This was a wonderful experience and I’m so happy to be at this practice."

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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VerifiedOnline bookingEmergency careSince 1869
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VerifiedOnline booking

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