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About

VIP Dream Smiles (VIP Smiles) is a private medical/dental practice based in Syracuse, Utah, with three offices in the Syracuse area. It offers a full range of dental services under one roof, including cosmetic dentistry, teeth whitening, restorative dentistry, fillings, implants, root canals, gum disease treatment, extractions (including wisdom teeth), family dentistry, cleanings and exams, sealants, second-opinion consultations, orthodontics (traditional braces and SureSmile), and emergency dental care. The practice emphasizes convenient care for cleaning, cosmetic needs, or emergencies, and lists annual revenue around $4.26 million with a small team (8 employees) in active status. Contact numbers include 801-406-1090 and 385-316-6386.

Clinic Type

Dentistry

Address

Syracuse, UT

Phone

(385) 316-6386

Email

dreamsmiles@gmail.com

Opening Hours

Mon-Fri 7AM-5PM, Sat Closed, Sun Closed

Emergency Care

Emergency dentistry available (e.g., knocked-out/cracked/chipped tooth, severe toothache)

Services Offered

Technology & Equipment

  • air abrasion
  • same-day dental crowns
  • micro dentistry
  • laser dentistry

Team

  • Dr. Shad T. Ingram, DDS — DDS

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Aggregated): 4.9/5 stars (737 reviews)

Patients praise

  • Exceptional customer service and professionalism
  • Patient-centered care for those with dental anxiety or phobias
  • Friendly, kind, and attentive staff and dentists
  • Welcoming and comfortable office environment
  • Use of advanced technical instrumentation and technology

Common complaints

  • Concerns regarding the handling of urgent or emergency cases
  • Issues with transparency of costs
  • Specific complaints regarding procedure quality, such as crown issues
  • Instances of errors in treatment, such as numbing the wrong tooth

"Customer experiences at VIP Smiles Dental highlight a consistent theme of exceptional service, professionalism, and patient-centered care. Many reviews emphasize the kindness and attentiveness of both staff and dentists."

BestAround.com

"They were done 5 days apart and one crown was filed down over 8 times destroying the crown. On one visit the dentist numbed the wrong tooth and I was charged."

Trustindex.io

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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