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About

SUNY Upstate Medical University in Syracuse, NY is a public medical school and comprehensive health sciences university (est. 1834; part of the SUNY system). It houses the Norton College of Medicine, College of Health Professions, College of Graduate Studies, and College of Nursing. The Upstate University Health System operates regional facilities including Upstate University Hospital (the area's Level 1 trauma/burn center), Golisano Children’s Hospital, Upstate Cardiovascular and Cancer Centers, and other regional sites. The institution is Central New York’s largest employer and contributes billions to the state economy. Dermatology context: - SUNY Upstate’s medical education and clinical practice include dermatology as part of medical training (likely within the Norton College of Medicine and affiliated dermatology departments/hospital clinics). - The university’s health system provides patient care and dermatology services through its hospital network. If you’re seeking dermatology-specific information at SUNY Upstate (such as dermatology clinics, residency, or contact details), you may want to visit the official Upstate Medicine or Upstate Health System dermatology pages or contact the university directly.

Clinic Type

Dermatology (multi-location group)

Address

Dermatology Outpatient Clinic Upstate Health Care Center 2nd Fl. 90 Presidential Plaza Syracuse, NY 13202; Dermatology Outpatient Clinic - Community Upstate Community Hospital POB N, 4C 4900 Broad Road Syracuse, NY 13215; Dermatology Academic Office Hill Medical Center Suite 500 1000 East Genesee Street Syracuse, NY 13210

Phone

315 464-3833; 315 492-5804; 315 471-8388

Email

FroioK@Upstate.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Dermatology

Team

  • Ramsay Farah, Board Certified by American Academy of Dermatology — MD, FAAD, Division Chief
  • Joyce Farah, Board Certified by American Academy of Dermatology — MD, FAAD, Assistant Professor
  • Dana Ruth-Setek, Board Certified as NP — Nurse Practitioner

Insurance & Payment

Languages Spoken

  • English

FAQs

All of our physicians are board certified by the American Academy of Dermatology and specialize in various aspects of disorders of the skin.

We offer the unique ability to provide immediate collaboration within our department; which provides us with full access to resources within Upstate Medical University to assist with diagnostic and treatment options for a variety of challenging dermatological problems.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: Approximately 1.8 to 2 out of 5 stars across several Yelp profiles (Around 100 reviews on Yelp platforms)
  • Birdeye (Schenectady): 3 out of 5 stars (134 reviews)
  • SoTellUs (Schodak location): 4.3 out of 5 stars (314 reviews)

Patients praise

  • Competent and caring clinical staff and practitioners
  • Efficiency and speed of care for some appointments
  • Professionalism reported at specific locations like Schodak
  • Accessibility for scheduling in certain contexts

Common complaints

  • Dissatisfaction with administrative and office staff efficiency, friendliness, and communication
  • Issues with billing procedures, including co-pay handling and refund delays
  • Concerns regarding appointment scheduling, including rescheduling and wait times
  • Perception of being treated as a transaction rather than a patient

"These people are among the rudest I've ever encountered. They care not a whit about the patients, only about the money."

Yelp review of Upstate Dermatology

"While having numerous surgeries, I have always had competent and caring staff, especially Raj Malla, Dr. Gregory and Mike."

Birdeye review of Upstate Dermatology

"I had a wonderful experience from the front desk staff, PA, dermatologist, and plastic surgeon. All were professional and experienced in what they do."

SoTellUs review of Upstate Dermatology Schodak

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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