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Department of Neurology Suny

Neurology • Syracuse, NY • Since 1950

About

Summary: SUNY Upstate Medical University in Syracuse houses the Department of Neurology within its Norton College of Medicine. As part of a major public medical center, the department benefits from Upstate’s integrated clinical network (including Upstate University Hospital, Level 1 trauma/burn center, and related centers) for patient care, teaching, and research in neurology. The university itself is a SUNY public medical school founded in 1834, with extensive clinical and research programs across medicine, allied health, and graduate studies, and serves Central New York as a primary academic medical hub.

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Clinic Type

Neurology

Address

750 E Adams St

Phone

315-464-4243

Email

vertinom@upstate.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.upstate.edu/neurology/

Services Offered

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Team

Department of Neurology, states its three-part mission: state-of-the-art care, education and research — department

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Upstate University Neurology): 4.6/5 (9 reviews)
WebMD (Dr. Michael Vertino): 4.0/5 (16 ratings (1 written review))
Vitals (Dr. Michael Vertino): 4.1/5 (14 ratings (1 written review))
WebMD (Dr. Deborah Bradshaw): 4.0/5 (4 ratings)
WebMD (Dr. Kimberly Laxton): 2.5/5 (3 ratings (3 reviews))

Patients praise

highly skilled and compassionate individual physicians
thorough examinations and effective treatment for chronic conditions
pleasant and professional front-office interactions reported by some patients
clean facility environment

Common complaints

difficulties scheduling appointments and long wait times
unresponsive or rude administrative staff and poor communication regarding referrals
occasional reports of dismissive or condescending interactions with providers
concerns regarding documentation accuracy and follow-up care consistency

"One of the best doctors I have ever had... He has kept me highly functional with protracted, severe migraines for over 20 years. I cannot say a negative thing about him."

— WebMD patient review for Dr. Michael Vertino

"Very difficult to make an appointment. The staff are incredibly rude and calls with messages left are rarely returned. This has been an ongoing issue for this department."

— WebMD practice review for Upstate Neurology Clinic

"Doctor Krishnamurthy is one of the most condescending, dismissive surgeons I have ever dealt with... Any symptom that doesn't support his off-the-cuff diagnosis will be dismissed..."

— LocalityBiz review for Upstate Brain & Spine Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].