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About

SUNY Upstate Medical University in Syracuse is a public medical university within the SUNY system, offering Doctoral and allied programs across its Norton College of Medicine, College of Health Professions, College of Graduate Studies, and College of Nursing. Its Upstate University Health System includes Upstate University Hospital (Region’s only Level 1 trauma/burn center), Golisano Children’s Hospital, and specialized centers such as the Upstate Brain & Spine Center, Cardiovascular Center, and Cancer Center. The institution emphasizes clinical care, teaching, and research, with more than 12,000 employees and a significant economic impact in Central New York.

Clinic Type

Nutrition Services

Address

Food and Nutrition Services Upstate Health Care Center 90 Presidential Plaza Syracuse, NY 13202

Phone

315 464-4219

Email

FroioK@Upstate.edu

Opening Hours

Office hours: By appointment. Appointment times are based on individual necessity.

Services Offered

  • Medical Nutrition Therapy
  • Nutrition Services
  • Nappi Wellness Institute and University Hospital Care Center (UHCC) Nutrition Services
  • Nutritional counseling

Team

  • Heather Polcaro, null — Contact for information
  • Julie Mellen, null — Contact for information

Insurance & Payment

—

Languages Spoken

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FAQs

What services are available?

Nutritional counseling and Medical Nutrition Therapy through the Nappi Wellness Institute and UHCC Nutrition Services.

What conditions can be addressed?

Diabetes, Weight loss, High cholesterol, Elevated lipids, Gestational diabetes, Food allergies, Vegetarianism, Gluten intolerance, Eating disorders, Lactose intolerance, Hypertension, Hypoglycemia, GERD, Health Eating, Other nutritional issues.

Are referrals needed?

A physician referral is needed for the initial visit.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Glassdoor: N/A (Employee reviews only) (N/A)

Patients praise

  • Evidence-based approach to nutrition care
  • Personalized nutritional planning provided by registered dietitians
  • Multidisciplinary team-based approach for specialty clinics like oncology and genetics
  • Focus on quality of life and health risk reduction

Common complaints

  • Publicly available patient-specific reviews and detailed complaint reports regarding Medical Nutrition Therapy at SUNY Upstate are not readily found in general search results. Glassdoor reviews for the institution focus on employee experiences rather than patient-specific feedback for nutrition services.

"Our registered dietitians are committed to helping patients reduce their health risks and improve their quality of life through education, nutritional planning... offering nutrition, psychological, rehabilitation and other therapies to relieve pain or discomfort so patients use their energy to fight disease."

— SUNY Upstate Official Nutrition Services and Cancer Support Pages

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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