Upstate Pediatric and Adolescent Center
Pediatrics • Syracuse, NY
About
Summary: Upstate Golisano Children’s Hospital in Syracuse is a nonprofit pediatric hospital (birth to 19 years) and the region’s only Level 1 Trauma and Burn Center in Central New York. It provides comprehensive, family-centered care with a full spectrum of pediatric services. The hospital is headquartered in Syracuse, NY, and is part of Upstate Health System. It operates as a nonprofit organization and has a presence in the broader Upstate network. If you’re looking for information about a pediatric/adolescent center specifically in Syracuse, this facility is the main regional option offering trauma and burn services for children.
Clinic Type
Pediatrics
Address
725 East Adams Street, 4th Floor, Syracuse, NY 13210
Phone
315-464-4357
whites@upstate.edu
Opening Hours
Mon, Tue, Thu, Fri: 8:30am - 5pm; Wed: 9:30am - 5pm
Telehealth
Available
Services Offered
Team
Insurance & Payment
Languages Spoken
—
FAQs
Do you accept new patients located under this center?
Physician Referral Required for New Patients? No
What are the Pediatric and Adolescent Center hours?
Office Hours: Mon, Tue, Thu, Fri: 8:30am - 5pm; Wed: 9:30am - 5pm.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care (for provider Dr. Karen Teelin at this center): 4 out of 5 stars (based on 6 ratings) (6 ratings, 1 review)
Patients praise
- recognized by the National Committee for Quality Assurance for patient-centered care
- provides family-centered care as a patient-centered medical home
Common complaints
- concerns regarding administrative staff and appointment scheduling processes
"Dr. Karen Teelin may be a fine doctor, but her staff are incompetent. They received my referral in december 2021... they never contacted me... They told me not to call back for a couple days incase they had missed the referral because they had soooo many. they then said that they were not scheduling appointment until the following year 2023."
— WebMD Care review for Dr. Karen Teelin at Upstate Pediatric and Adolescent CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 21st Annual Sports Auction Opens Soon | Syracuse University Today — Oct 31, 2025
- Sport Management Club to Hold Annual Charity Auction at Monmouth Game - Syracuse University Athletics — Nov 11, 2025
- Syracuse Medical-Legal Partnership Directors Featured on Upstate Medical University’s The Informed Patient Podcast - College of Law – Syracuse University — Oct 6, 2025
- Upstate Connect Care expands walk-in access for non-emergency care | Upstate News | SUNY Upstate — Feb 13, 2026
- Upstate University Hospital is moving its after-hours pediatric urgent care this week - syracuse.com — Nov 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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