WellNow Urgent Care | Syracuse-Erie Blvd
Urgent Care • Syracuse, NY • Since 2012 • 1 location in Syracuse (Erie Blvd) locations
About
WellNow Urgent Care is a walk-in healthcare provider offering treatment for illnesses and injuries, rapid testing, and other urgent care needs. The company operates in the United States (3 offices) and has a presence in Canada, with headquarters in Chicago, IL. The Syracuse location on West Genesee Street is highlighted for delivering high-quality patient care, earning positive local reviews (4.9/5 across hundreds of reviews) as of April 2026. If you’re specifically looking for WellNow in Syracuse-Erie Blvd area, this location is part of their Syracuse footprint and is recognized for strong patient satisfaction.
Clinic Type
Urgent Care
Address
1600 Erie Blvd E, Syracuse, NY 13210
Phone
(315) 362-384
wn5145@wellnow.com
Opening Hours
24/7 availability indicated for providers and virtual care
Telehealth
Available (WellNow Virtual Care)
Emergency Care
Call 911 for true emergencies
Services Offered
Technology & Equipment
Insurance & Payment
—
Cannot determine specific insurance plans from provided text; mentions
Credit cards, Debit cards, Cash (implied by typical urgent care payments), cash (when applicable)
Languages Spoken
—
Pricing
FAQs
What should I bring when I visit?
Health insurance card (if you have insurance), photo ID, and a list of current medications; they will make a copy for their files.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
When visiting one of our locations, please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy of this information for our files.
What should I do if I have a medical emergency?
If you are experiencing a true emergency, call 911 immediately. Signs of a true emergency include severe symptoms such as severe pain or other life-threatening conditions.
Can I get care without insurance?
WellNow offers competitive pricing to help uninsured patients access affordable care.
Is there X-ray or on-site stitching available at WellNow?
Yes, we have X-ray technology at all locations and offer on-site stitching, along with point-of-care lab testing.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Official Site: Approximately 4.3 stars (varies by platform) (684 reviews (on primary site))
- Apple Maps/Yelp integration: 2.3 stars (28 reviews)
Patients praise
- Professional, kind, and efficient clinical staff (nurses, PAs, doctors)
- Convenient walk-in option for non-emergency medical needs
- Effective treatment for minor injuries like wounds and stitches
- Generally clean facility
Common complaints
- Long wait times for patients despite having appointments
- Difficulty reaching the facility by phone or long hold times
- Reports of perceived lack of urgency or unprofessional staff conduct in some instances
- Concerns regarding communication and appointment management
"I was professionally greeted and checked in and taken right back to an exam room. The nurse was super friendly and efficient. The PA came in and was also very friendly... Was in and out in about an hour!"
— Patient review on Birdeye"the issue I have is they NEVER ANSWER THE PHONE. I've called numerous times and have sat on hold for 45 minutes - an hour just for the call to disconnect."
— Patient review on Yelp"The waiting time is incredibly long for more than half an hour while hearing staffs happily chitchatting with each other without any sense of urgency."
— Patient review on BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- WellNow Urgent Care - Syracuse, NY - Apple Maps — Apr 24, 2026
- Urgent Care Clinics in Syracuse NY & Central New York — Mar 12, 2026
- WellNow Urgent Care - Healthcare & Clinics in Syracuse, NY — Jul 9, 2026
- Physician Assistant (PA) or Nurse Practitioner (NP) - Indeed — May 18, 2026
- WellNow Occupational Medicine - Syracuse - BlueHive — Apr 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Syracuse
Syracuse Community Health is a nonprofit Federally Qualified Health Center (FQHC) with 14 locations in Syracuse, NY, offering affordable primary and specialty care (pediatric, dental, podiatry, eye, OB-GYN, and more). The organization, founded in 1978 and headquartered in Syracuse, operates under the name Syracuse Community Health (formerly Syracuse Community Health Center). One specific site, the Quick Care Center at 4585 W. Seneca Turnpike, Syracuse, was announced to be temporarily closed for planned renovations from June 8 to July 24, 2026. For urgent or extended care needs, consider nearby SCHC locations or call 315-476-7921 for assistance.
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