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About

- Quality of Life Health Services, Inc. (QOLHS) is a nonprofit medical practice group based in Gadsden, Alabama, founded in 1977. - Services: Primary health care for patients with private health insurance, Medicare, Medicaid, or no insurance; accepts most major insurers. - Locations: 3 offices in Alabama (Gadsden and Anniston areas) with headquarters in Gadsden. - Size & reach: About 65 employees; annual revenue ~$30.8M; strong growth in workforce (+8.9% YoY) and web traffic. - Notable details: Focus on patient-centered care and medical home model; active in connecting with job openings, events, and health news. - If you’re specifically seeking “Talladega” health care: QOLHS does not list Talladega as a location; its offices are in Gadsden and Anniston, AL. If you need Talladega-area options, you may want to search for nearby providers in Talladega County or consider the Anniston/Gadsden offices as the closest QOLHS locations.

Clinic Type

Family Medicine

Address

110 Spring St. N Talladega, AL 35160

Phone

256.315.1697

Email

complaint@jointcommission.org

Opening Hours

Monday – Friday 8:00 AM – 5:00 PM

Emergency Care

After Hours: 888.490.0131

Services Offered

  • Behavioral Health
  • Dental
  • Medical
  • Optometry

Insurance & Payment

Languages Spoken

FAQs

What are the New Patient Scheduler sites?

The New Patient Scheduler allows you to set-up your first appointment at the following sites: J.W. Stewart Neighborhood Health Center, Roberta O. Watts Medical Center, Sardis City Medical Center, W.T. Scruggs Medical Center, Dekalb Quality Health Care, Cullman Quality Health Care, Clay Quality Health Care, Chambers Quality Health Care, Wadley Cornerstone Clinic, and Susie E. Allen Medical Center.

Who can schedule medical vs specialty appointments?

These appointments are for MEDICAL services only. For dental or other specialty services, please call (256) 492-0131.

How can returning patients request an appointment?

Returning patients can request an appointment via MyChart.

What is the contact for after-hours or emergencies?

After Hours: 888.490.0131.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye aggregate: 3.4 out of 5 stars (116 reviews)

Patients praise

  • Some patients express appreciation for specific doctors despite overall office frustrations

Common complaints

  • Difficulty contacting the office by phone or scheduling appointments
  • Issues with prescription refills and communication with pharmacies
  • Perceived rudeness or lack of care from administrative/reception staff
  • Long wait times and organizational issues during appointments
  • Complaints regarding billing or overcharging

"They almost never answer their phones either. Once I spent 9 consecutive business days trying to get in touch with their office to set an appointment."

Birdeye review

"They are lazy, they don't care, they cannot be bothered with questions or prescription alterations. Sat in waiting room for 6 hours..."

Free Clinic Directory review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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