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About

Summary: - Gessler Clinic, P.A. is a Winter Haven, FL-based outpatient medical practice with six Winter Haven locations and a primary focus on primary and specialty care services. - It operates under BayCare Medical Group, a large multi-specialty system with over 600 providers across 45 specialties and 190+ outpatient locations in the Tampa Bay and west central Florida region. - Gessler Clinic profile: private, founded in 1957, annual revenue around $6.87M, 32 employees, main clinic at 635 First Street North, Winter Haven, FL 33881. - Services/pecialties referenced include internal medicine and family medicine, with connections to a broad BayCare network for specialty care (e.g., cardiology, endocrinology, dermatology, ophthalmology, orthopedics, gynecology, pulmonology, etc.). - For primary care in the BayCare Tampa area, Gessler Clinic is part of BayCare Medical Group, providing outpatient primary care with access to BayCare’s extensive regional specialty services and resources.

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Clinic Type

Primary Care

Address

635 1st St N, Winter Haven, Florida 33881, US

Phone

813-443-8070

Email

finassist@baycare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://baycare.org/specialties-and-treatments/primary-care

Telehealth

Online scheduling for new and existing patients; in person and telemedicine appointments available

Services Offered

—

Team

  • BayCare Medical Group primary care physicians, More than 600 providers practicing 45 specialties in over 175 outpatient locations — primary care physicians

Insurance & Payment

—

Languages Spoken

—

FAQs

What is a primary care physician (PCP)?

Your PCP is the coach or leader of your health care team who counsels on general health and wellness and coordinates with other doctors to ensure you get the right care at the right time.

Social Media

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Photos

Primary Care - BayCare — Primary Care clinic in Tampa, FL — photo 1Primary Care - BayCare — Primary Care clinic in Tampa, FL — photo 2Primary Care - BayCare — Primary Care clinic in Tampa, FL — photo 3Primary Care - BayCare — Primary Care clinic in Tampa, FL — photo 4Primary Care - BayCare — Primary Care clinic in Tampa, FL — photo 5Primary Care - BayCare — Primary Care clinic in Tampa, FL — photo 6Primary Care - BayCare — Primary Care clinic in Tampa, FL — photo 7Primary Care - BayCare — Primary Care clinic in Tampa, FL — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (BayCare Medical Group Primary Care Carrollwood): 2.7/5 stars (29 reviews)
  • Birdeye (BayCare Medical Group Primary Care Westchase): 2.6/5 stars (23 reviews)
  • Google/BestProsInTown (BayCare Medical Group Primary Care New Tampa): 2.3/5 stars (31 reviews)
  • Better Business Bureau (BayCare Health System): 1.87/5 stars (N/A (aggregated customer reviews))

Patients praise

  • Individual doctors and providers noted as attentive, thorough, and effective listeners
  • Some patients report efficient and well-organized care for specific conditions
  • Positive experiences in hospital and specialized emergency or ICU settings for critical care

Common complaints

  • Long wait times and lack of communication regarding delays
  • Unprofessional or rude front-desk and administrative staff interactions
  • Difficulty scheduling or issues with online portal appointment systems
  • Perceived lack of empathy or poor bedside manner from certain medical providers
  • Concerns about billing and administrative follow-up processes

"However, this rating is for the front patient/customer service staff. They are horribly rude/ grouchy/ snippy from the second they answer the phone."

— Patient review for BayCare Medical Group Primary Care (Carrollwood)

"I love Jillian Ginetti, she is the best healthcare provider I've been to in a while! always listens to me works with me and spends time with her patient."

— Patient review for BayCare Medical Group Primary Care (Westchase)

"Call ahead to make sure your appointment is actually with a doctor for the issue you need. Example; The portal allows you to schedule for a rheumatologist appointment but it’s actually just a primary care doctor that cannot assist."

— Patient review for BayCare Medical Group Primary Care and Rheumatology (Tampa)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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