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About

Holy Cross Medical Center (Taos, NM) is a nonprofit, 47-bed regional hospital founded in 1936, headquartered in Taos. It offers a broad range of services including cardiology, emergency department, imaging, laboratory, physical therapy, wound care, infusion, anticoagulation, diabetes management, infection prevention, and sexual assault nurse examiner programs. The center operates as part of Holy Cross Hospital and Taos Health System, with a mission to provide preventative, curative, and supportive care to the Taos and Northern New Mexico community. Key details: - Type: Nonprofit hospital/health system - Location: Taos, New Mexico - Addresses: HQ at 1397 Weimer Road, Taos, NM 87571 - Founded: 1936 - Employees: ~230 - Annual revenue: ~$24.5 million - Website: holycrossmedicalcenter.org - Aliases: Holy Cross Hospital, Taos Health System

Clinic Type

Family Medicine

Address

330 Paseo del Pueblo Sur, Suite H and Suite C, Taos, NM 87571

Phone

(575) 737-3415

Email

accountspayable@taoshospital.org

Opening Hours

Monday–Friday 8:30am–5:00pm; Closed for lunch 12:00pm–1:00pm

Telehealth

Yes (referenced in extras)

Services Offered

  • Primary care
  • Family medicine
  • Preventive medicine
  • Chronic disease management
  • Patient education
  • Holistic healthcare approach
  • Medical provider team
  • Telemedicine (mentioned in extras)

Technology & Equipment

  • Electronic Medical Record (EMR) system (launch June 1, 2026)
  • Telemedicine (referenced in extras)

Team

  • Angela Lovell — PA-C
  • Ann Taylor — DO
  • Lynne Brady — FNP
  • Ruben J. Torrez, Medical Director of Holy Cross Primary Care — MD

Insurance & Payment

Not explicitly listed; visit site or contact office for specifics

Payment Options, Cost of Services and Price Transparency, Financial Assistance, No Surprises Act, Billing and Payments

Languages Spoken

FAQs

What is the status for new patients?

We are not accepting new patients at this time.

What should I plan for medication refills?

Plan ahead for medication refills and call early to avoid delays.

What about appointment availability?

High demand; established patients may notice limited appointment availability and longer scheduling times.

What are the hours?

Hours: Monday – Friday: 8:30am – 5:00pm; Closed for Lunch (Noon – 1:00pm)

Do you accept new patients?

COVID-19: We are not accepting new patients at this time.

How should I handle medication refills or scheduling?

Please plan ahead for medication refills and call early to avoid delays. Voicemails will be returned within 48 hours (business days).

Where is the new Primary Care office location?

Beginning May 11th, 2026, Primary Care appointments will take place at Plaza de Colores: 330 Paseo del Pueblo Sur, Suite H and Suite C, Taos, NM 87571.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Taos Primary Care & Pediatrics): 3.8/5 (11 reviews)
  • Facebook (Holy Cross Hospital): 74% recommend (84 reviews (Holy Cross Hospital))
  • U.S. News (Patient Experience Score): 3 out of 5 (N/A)

Patients praise

  • Professional, kind, and knowledgeable clinical staff and providers
  • Thorough and personalized care in primary and specialty services like diabetes management
  • Compassionate hospital staff during surgeries and post-operative recovery

Common complaints

  • Difficulties with front desk staff communication and perceived rudeness
  • Frustration regarding scheduling and long wait times for appointments
  • Concerns about pain management and lack of effective treatment in specific medical situations
  • Limited appointment capacity, such as policies limiting the number of issues per visit

"One reviewer noted that the front desk and recovery room nurses were amazing and caring during a knee surgery, making the experience pleasant."

BestProsInTown

"Our assigned PA is professional, solicitous, kind, resourceful. However, this clinic is clearly short on service due to staff shortages... they will not phone you... rude front desk people."

Birdeye

"Navigating healthcare transitions is stressful enough without having to encounter rudeness from the very staff who are supposed to be helping you coordinate your care."

Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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