Holy Cross Primary Care - Taos, NM
Naturopathic Medicine • Taos, NM • Since 1936 • 1 primary location in Taos, NM locations
About
Holy Cross Medical Center (Taos, NM) is a nonprofit, 47-bed regional hospital founded in 1936, headquartered in Taos. It offers a broad range of services including cardiology, emergency department, imaging, laboratory, physical therapy, wound care, infusion, anticoagulation, diabetes management, infection prevention, and sexual assault nurse examiner programs. The center operates as part of Holy Cross Hospital and Taos Health System, with a mission to provide preventative, curative, and supportive care to the Taos and Northern New Mexico community. Key details: - Type: Nonprofit hospital/health system - Location: Taos, New Mexico - Addresses: HQ at 1397 Weimer Road, Taos, NM 87571 - Founded: 1936 - Employees: ~230 - Annual revenue: ~$24.5 million - Website: holycrossmedicalcenter.org - Aliases: Holy Cross Hospital, Taos Health System
Clinic Type
Naturopathic Medicine
Address
330 Paseo del Pueblo Sur, Suite H and Suite C, Taos, NM 87571
Phone
(575) 737-3415
accountspayable@taoshospital.org
Opening Hours
Monday – Friday: 8:30am – 5:00pm
Telehealth
Yes (telemedicine services mentioned)
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Billing and payments, Cost of services and price transparency, Payment Options, Financial Assistance, No Surprises Act
Languages Spoken
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FAQs
Is Holy Cross Primary Care accepting new patients?
No, they are not accepting new patients at this time.
What should patients plan for regarding medication refills?
Please plan ahead for medication refills and call early to avoid delays.
What are the hours of operation?
Monday – Friday: 8:30am – 5:00pm; Closed for Lunch 12:00–1:00pm.
What are Holy Cross Primary Care hours?
Monday – Friday: 8:30am – 5:00pm; Closed for Lunch (Noon – 1:00pm)
What should I plan for medication refills?
Please plan ahead for medication refills and call early to avoid delays.
What about appointment availability?
We are currently experiencing high demand, and established patients may notice limited appointment availability and longer scheduling times.
How long will voicemails take to be returned?
Voicemails will be returned within 48 hours (business days).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (for Taos Primary Care & Pediatrics): 3.8/5 (11)
- Facebook (for Holy Cross Hospital): 74% recommend (84)
- US News & World Report (for Holy Cross Hospital): 3/5 (Patient Experience Score)
- Google (for Holy Cross Hospital): 3.0/5 (173)
Patients praise
- Appreciation for knowledgeable, thorough, and caring individual doctors and PAs
- Praise for professional and kind nursing staff in specific instances, such as during surgeries or hospital stays
- General willingness to recommend the facility despite reported issues (e.g., 86% recommendation rate for the associated hospital)
Common complaints
- Reports of rude, unprofessional, or condescending behavior by front desk and some medical staff
- Frustration with administrative processes, such as appointment wait times and difficulties in communicating with staff
- Concerns regarding pain management adequacy and perceived lack of responsiveness to patient needs in emergency or time-sensitive situations
- Occasional complaints about service availability due to potential staff shortages
"Our assigned PA is professional, solicitous, kind, resourceful. However, this clinic is clearly short on service due to staff shortages."
— Birdeye reviewer"Many patients have praised the staff for their professionalism and kindness. One reviewer noted that the front desk and recovery room nurses were amazing and caring."
— BestProsInTown review summary"Unbelievably rude staff... both Dr and nurses... would not listen... blew off what we said we thought was needed."
— MedicalRecords.com reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Holy Cross nears groundbreaking | Health | taosnews.com — Jun 6, 2026
- Amanda Fender | Physician Assistant | Taos, NM - MediFind — Jul 12, 2025
- Primary, urgent care clinic to break ground | Health | taosnews.com — May 7, 2026
- Community Health Services - Holy Cross Medical Center - Taos, NM — Nov 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
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