General Surgery | Baystate Health
General Surgery • Taunton, MA • Since 1873
About
Summary: Baystate Health is a nonprofit, integrated academic health system based in Springfield, MA, serving Western Massachusetts. It includes four acute-care hospitals (Flagship: Baystate Medical Center, Level I trauma center), a multi-specialty group with 700+ physicians across 40 locations (Baystate Medical Practices), and Health New England (an HMO). The system operates in the region with a history dating to 1873 and aims to expand (including an upcoming integration of Mercy Medical Center as Baystate Mercy Hospital). Baystate Health employs nearly 3,000 people, reports around $2.5B in annual revenue, and runs multiple facilities and health services across its network. Notes relevant to General Surgery in Taunton: - The provided information confirms Baystate Health’s presence in Western Massachusetts with multiple hospitals and specialties, but does not specify a Taunton location or Taunton-based General Surgery services. - If you’re seeking General Surgery services specifically in Taunton, MA, you may want to check Baystate Health facilities in nearby areas or consider contacting Baystate Health for nearest General Surgery locations or referrals (Baystate Medical Practices network or Baystate Health’s main campuses). For Taunton-specific options, you might also review other local hospitals or surgeon listings in Taunton or surrounding towns.
Clinic Type
General Surgery
Address
280 Chestnut Street, Springfield, MA 01199, US
Phone
413-794-7020
Medical.StaffOffice@baystatehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (for Dr. Charles Thayer in Taunton): 4.8/5 (5 reviews)
Patients praise
- thorough and thoughtful explanations from some providers
- positive bedside manner noted by some patients
- favorable surgical outcomes reported by some patients
Common complaints
- reports of feeling rushed by some providers
- concerns about being dismissed or not listened to regarding patient history
- inconsistent experiences with surgical follow-ups
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Surgery at Morton Hospital - Brown University Health — Jul 10, 2026
- Brown University Health Morton Hospital - Medicare — May 13, 2026
- MetroWest Physician Services General & Minimally Invasive Surgery — Feb 4, 2026
- Patrick Fei MD - Southcoast Health — Jan 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More general surgery clinics in Taunton
Morton Hospital in Taunton, part of Brown University Health, offers comprehensive surgical services as part of its broader acute-care programs. Located at 88 Washington Street, the facility supports emergency care, cardiology, orthopedics, imaging, and other medical services. The hospital operates its own heliport for emergency transport and has on-site diagnostic imaging and rehabilitation facilities. Morton Hospital, founded in 1889, is privately held and serves the Greater Taunton Area, with Brown University Health taking over operations in 2024. For surgical services details (specialties, procedures, anesthesia, outpatient vs. inpatient options), contact the hospital directly or visit mortonhospital.org.
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