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About

Summary: Baylor Scott & White Hospital in Temple, Texas (part of Baylor Scott & White Health) is a regional medical center offering doctors and specialists, a range of services and treatments, and patient resources. It is headquartered in Temple, TX. The facility emphasizes access to mobile app features and participates in a broad network of affiliated programs and workforce links. Notable details include its location in Temple, its association with Scott & White Health, and its role within the larger Baylor Scott & White system.

Clinic Type

Allergy and Immunology

Address

1605 S 31st St, Temple, TX

Phone

254.215.0100

Email

BSWH@Healthmark-Group.com

Opening Hours

Mon-Fri 8:00am-6:30pm; Sat 8:00am-3:00pm; Sun 8:00am-3:00pm

Services Offered

Insurance & Payment

  • Insurance listings are subject to change without prior notice.

Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.

Pay a Bill as a Guest, Enroll or login to MyBSWHealth account to view balances and statements, Pay by mail, Pay by phone, Pay in person

Languages Spoken

FAQs

What are the hours for the Convenient Care?

Typical hours listed show Monday-Friday 8:00am-6:30pm and Saturday-Sunday 8:00am-3:00pm.

How can I pay my Baylor Scott & White bill?

Options include Pay a Bill as a Guest online, enrolled MyBSWHealth account, Pay by mail, Pay by phone, and Pay in person.

Awards & Accreditations

  • https://www.bswhealth.com/about/awards

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 84% recommend (34 reviews) (34 reviews)

Patients praise

  • Appreciation for smaller, less crowded environment of the Diagnostic Medicine center
  • Friendly, helpful staff in specific departments like the pharmacy and labs
  • Convenient location with easy parking and access within the facility
  • Supportive care and patient advocacy during transitions or for ongoing chronic conditions

Common complaints

  • Difficulty scheduling timely appointments (e.g., long waits for specialists)
  • Billing issues, including confusing or potentially incorrect charges for routine services
  • Frustration with online patient portals, including navigation, communication, and payment systems
  • Complaints regarding staff communication, bedside manner, and lack of responsiveness

"I like this clinic, it's smaller, less crowded and easier to get in and out of."

Loc8NearMe reviewer (March 2025)

"My experience with Scott and White is the worst that I have ever had with a hospital system. Not only is it difficult to get timely appointments, waits of 6 months for Rheumatology, the physicians have been smug, rude, rushed, and do not listen to you..."

Better Business Bureau reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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