Primary Care in Temple, TX | Baylor Scott & White Health
Primary Care • Temple, TX
About
Baylor Scott & White Health – Temple (Scott & White Hospital) in Temple, TX offers primary care through its network of doctors and specialists within the Baylor Scott & White Health system. The temple location provides access to physicians, healthcare services, treatments, and related resources, with a mobile app for convenient patient management. If you’re seeking a primary care provider in Temple, this facility is part of a larger Texas-based health system headquartered in Temple.
Clinic Type
Primary Care
Address
Temple, TX (locations include Temple-area clinics)
Phone
254.215.0100
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (virtual care appointments)
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
New patient offers
FAQs
What is primary care?
A primary care physician treats common healthcare needs, performs preventive services, and coordinates ongoing care, including management of chronic conditions.
Do locations offer walk-in hours?
Yes, many primary care locations offer walk-in hours.
Is online scheduling available?
Yes, you can schedule online or virtual care appointments.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Baylor Scott & White Clinic - Temple): 2.9 / 5 (62 reviews)
- Apple Maps (Baylor Scott & White Clinic - Temple Westfield): 4.6 / 5 (23 ratings)
- BBB (Baylor Scott & White Health): 1.32 / 5
- Birdeye (Scott & White Medical Center - Temple): 3.2 / 5 (1,526 reviews)
- Vivian Health (Baylor Scott & White Medical Center – Temple): 3.9 / 5 (32 reviews)
Patients praise
- Some providers are described as excellent/thorough and caring (Apple Maps review snippets)
- Positive praise for exceptional service and providers on Apple Maps
- Some reviews describe high-quality medical/surgical care and supportive staff (Birdeye snippet)
Common complaints
- Low ratings and complaints about rude staff, long waits, and communication issues (Birdeye)
- Billing disputes/charges and slow or inefficient communication (BBB)
- Difficult or delayed access to appointments and providers perceived as rushed/smug/not listening (BBB)
- Patient experience issues such as disorganization and difficulty meeting surgeons after procedures (Birdeye hospital review)
- Portal/online system problems and billing/payment portal issues (BBB)
"“Horrible experience… waiting 40 minutes… receptionist… nurse had called and we were not there… The story changed…”"
— Birdeye review snippet for Baylor Scott & White Clinic - Temple"“Anna is an excellent provider she takes as much time with her patients as they need without you feeling rushed. She genuinely seems to care…”"
— Apple Maps review snippet for Baylor Scott & White Clinic - Temple Westfield"“Avoid them… Despite having a plan, I was billed for routine blood and urine tests… they still refused to adjust the bill. Communication… frustratingly slow…”"
— BBB customer review snippet for Baylor Scott & White HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Downtown Temple Gains New Primary Care Hub as BSW Clinic Reopens | KWKT - FOX 44 — Dec 10, 2025
- Baylor Scott & White celebrates new clinic grand opening in downtown Temple | News | tdtnews.com — Dec 13, 2025
- Dr. Jasmine S. Kim, MD - Family Medicine Doctor in Temple, TX — Jun 11, 2026
- Dr. Lauren Steffen, MD - Family Medicine Doctor in Temple, TX — May 14, 2026
- Dr. Janice Thomas, Internist | Temple, TX | WebMD — Nov 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Temple
Coryell Health is a nonprofit, community-owned healthcare system based in Gatesville, Texas, with a broader footprint that includes Mills County Medical Clinic in Goldthwaite. Key offerings on a central campus include a 25-bed hospital with a Level IV Trauma Center, urgent/emergency services, EMS across multiple counties, 30+ primary and specialty care providers, an advanced wound care center, a sleep lab, and an outpatient rehabilitation center. The organization also operates senior living and home health services (The Oaks at Coryell, The Welcome Program, The Meadows) and owns Mills County Medical Clinic. For Temple-area patients, Coryell Health provides medical clinic services through its network, including locations in Gatesville, Waco, Temple, and Mills County. If you’re seeking a medical clinic in Temple, Coryell Health’s Temple-related outpatient services and providers are available as part of their regional care network.
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