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About

The Colony ER Hospital is a private, boutique medical facility in The Colony, Texas, offering emergency, inpatient, and outpatient services for adults and children. Founded in 2017, it operates 4 offices (all in The Colony area) and employs about 25 staff. The hospital emphasizes comprehensive, high-quality care delivered with efficiency and compassion to patients, staff, and the local community. Contact: info@thecolonyer.com; main phone lines: 214-469-1111 / 469-782-0620 / 972-378-7878. Website: thecolonyer.com. Key details: - Industry: Medical Practices - Type: Privately Held - Headquarters: The Colony, Texas - Founding year: 2017 - Services: Emergency, inpatient, and outpatient care for adults and children - Addresses: HQ at 4780 State Highway 121, The Colony, TX 75056 (plus three additional The Colony locations) - NAICS/SIC: 62, 80/806 - LinkedIn: linkedin.com/company/the-colony-er

Clinic Type

Urgent Care

Address

4780 State Highway 121, The Colony, Texas 75056, US

Phone

(214) 469-1119

Email

info@thecolonyer.com

Opening Hours

Open 24/7

Emergency Care

Yes

Services Offered

  • Emergency services
  • Inpatient care
  • Outpatient services
  • Imaging
  • Laboratory
  • CT scan
  • X-Ray
  • Pediatrics
  • Nutrition counseling
  • Medical detox
  • Mental health support

Technology & Equipment

  • Onsite laboratory with advanced testing capabilities
  • Imaging capabilities (CT, X-ray)
  • Laboratory services
  • Advanced testing

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.8/5 (approx. 78-79 reviews)
  • MapQuest: 4.0/5 (74 reviews)
  • Apple Maps: 3.8/5

Patients praise

  • Professional, attentive, and caring medical staff and physicians
  • Efficient, quick check-in and short wait times
  • Clean, kid-friendly facility environment

Common complaints

  • Billing issues and disputes over facility charges (e.g., billing as an ER rather than urgent care)
  • Occasional reports of unfriendly or aggressive staff interactions

"I didn't have to wait. The doctor was in before the nurse even finished with my vitals. The staff was..."

Yelp review (Cassie F.)

"Essentially they tried to charge me $2500 under the “emergency room” visit instead of $150 for my urgent care visit. Super super scammy."

Reddit user comment

"they were extremely mean and aggressive with me when i first came in for a medical detox. i don't understand why i had to get treated like that knowing that im just a young girl trying to get help."

Apple Maps review (Neveah M.)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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