Thousand Oaks Immediate Care
Emergency Medicine • Thousand Oaks, CA
Clinic Type
Emergency Medicine
Address
Thousand Oaks Immediate Care, UCLA Health
Phone
805-370-0040
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Opening Hours
8:00 am - 9:00 pm
Emergency Care
911 or nearest emergency room for emergencies
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
Is Immediate Care a substitute for a PCP?
No. It is not a substitute for seeing your primary care physician. If available, schedule via myUCLAhealth or contact PCP directly.
What are the hours for Immediate Care in Thousand Oaks?
8:00 am - 9:00 pm (with holiday hours noted as open 9 am - 5 pm on holidays in some sections).
Do you accept walk-ins?
Walk-ins are accepted up to 30 minutes before close, depending on patient volume. If walk-in service reaches capacity, an appointment with your PCP or an Immediate Care Video Visit may be scheduled.
Is Immediate Care a substitute for seeing my primary care physician?
No. Immediate care is not a substitute for seeing your primary care physician (PCP). Check if your PCP has an available appointment first, and you can schedule via myUCLAhealth or by contacting your PCP's office.
What services are offered on site?
Immediate Care provides acute illness and injury evaluation, immunizations, IV hydration, on-site testing (rapid strep, urine dip, urine pregnancy, rapid flu, etc.), X-rays and imaging referrals, casting and splinting, and other urgent care services.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye / UrgentCareMap: 3.4/5 stars (Approx. 45-51 reviews found across platforms)
- Yahoo Local: 2.5/5 stars (31 reviews)
Patients praise
- Friendly and attentive staff reported by some patients
- Efficient wait times mentioned in some experiences
- Quality of care and comfort prioritized by medical personnel according to some feedback
Common complaints
- Reports of rude front desk staff
- Allegations of misdiagnosis and inadequate treatment for specific conditions like ear infections
- Frustration regarding billing disputes after perceived medical errors
- Complaints about negative reviews being removed or disappearing
"Excellent care, excellent wait time, helpful employees, doctor who is a great communicator."
— Yelp reviewer"I got misdiagnosed and mistreated... Dr. Deep Desai saw me and although he was nice he didn't treat the ear infection and wouldn't prescribe medication to get better."
— LocalityBiz reviewerSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Kosha Doshi, DO - Family Medicine - UCLA Health Thousand Oaks Immediate Care | UCLA Health — Jan 29, 2026
- Diana Cizmadija, DNP - Internal Medicine - UCLA Health Thousand Oaks Immediate Care | UCLA Health — Apr 24, 2026
- CareNow Urgent Care - Thousand Oaks - SACRD — Feb 2, 2026
- Exer Urgent Care, Thousand Oaks - Book Online - Solv Health — Jul 23, 2025
- LUXER - Urgent Care - Yelp — Jul 3, 2026
Information sourced from the clinic's website as of July 10, 2026.
More emergency medicine clinics in Thousand Oaks
Exer Urgent Care is a privately held urgent/emergency care network headquartered in El Segundo, California, with 20 U.S. clinics (including Thousand Oaks) and 7-day, 8am–8pm daily operations. Services include on-site X-ray and labs, rapid stabilization and treatment for many ER-level cases at lower cost and shorter waits. The company emphasizes ER-style staffing, modern clinics, and convenient Southern California locations. Key facts: - Founded: 2012; Industry: Hospitals and Health Care; Type: Private - Headquarters: El Segundo, CA; 20 U.S. offices (Thousand Oaks region served via nearby clinics) - On-site services: X-ray, labs; 24/7/365 availability not stated (open 8am–8pm) - Network size: 60+ clinics (overall); Thousand Oaks-specific address not listed among the extracted offices - Website: exerurgentcare.com; LinkedIn presence: linkedin.com/company/exer-urgent-care If you’re specifically seeking Exer Urgent Care in Thousand Oaks, CA, the pages indicate multiple Southern California locations near the area, but no distinct Thousand Oaks clinic address was provided in the extract. Possible nearby options include Pasadena, Westlake Village, Calabasas, and other LA County locations. For exact Thousand Oaks location and hours, check the Exer Urgent Care site or use their clinic locator.
AFC Urgent Care (American Family Care) – Thousand Oaks, CA - Overview: AFC Urgent Care is a private urgent care provider offering walk-in medical services at lower cost, part of American Family Care. The company operates urgent care centers across the U.S. with some international presence (Nepal, Saudi Arabia) and a sizable employee base. - Relevance to Thousand Oaks: The provided information does not specify a Thousand Oaks location. AFC Urgent Care is a national network; individual center details (address, hours, services) for Thousand Oaks are not included in the summary. - What you can expect from AFC Urgent Care (general): - Services: Urgent care and walk-in clinic care for immediate medical needs, typically without an appointment. - Accessibility: Walk-in model aimed at lower-cost, timely care. - Availability: Active job postings suggest ongoing expansion and staffing; the company has a broad national footprint. - Company details (for context): - Founded: 1982 - Industry: Hospitals and Health Care (Urgent Care) - Headquarters: United States (networked, with international presence) - Funding: USD 30 million total; notable rounds in 2019 (debt financing) and 2024 (private equity) - Workforce: ~879 employees nationwide; ongoing growth If you’re specifically looking for AFC Urgent Care in Thousand Oaks, CA: - I can search for the exact address, hours, and services for the Thousand Oaks location, and confirm whether there is an AFC Urgent Care center in Thousand Oaks within the AFC network.
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