Thousand Oaks Immediate Care
Urgent Care / Immediate Care • Thousand Oaks, CA
Clinic Type
Urgent Care / Immediate Care
Address
248 Hampshire Road, Suite 100, Thousand Oaks, CA 91361
Phone
805-370-0040
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Opening Hours
8:00 am - 9:00 pm
Telehealth
Available (Immediate Care Video Visit)
Emergency Care
Call 911 or visit the nearest emergency room for emergencies
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are available at Immediate Care?
Acute illness evaluation, acute pain or injury evaluation, immunizations, IV hydration and fluids, on-site testing, X-rays and imaging referrals.
What’s not available at Immediate Care?
Casting and splinting, chronic disease management, chronic pain management, preventive exams (physicals), pre-operative exams, refills of controlled substances.
Walk-in policy and wait times?
Walk-ins accepted up to 30 minutes before close depending on patient volume; if capacity is reached, may schedule with PCP or Immediate Care Video Visit.
Emergency guidance?
If medical emergency, call 911 or go to nearest emergency room.
What are the hours for Immediate Care visits?
8:00 am - 9:00 pm
Walk-ins accepted?
Walk-ins accepted up to 30 minutes before close, depending on patient volume. If walk-in service reaches capacity, we will schedule an appointment with your PCP or an Immediate Care Video Visit.
Is Immediate Care a substitute for seeing my primary care physician (PCP)?
Please note: Immediate care is not a substitute for seeing your primary care physician (PCP). Always check to see if your primary care office has an appointment available before using Immediate Care.
How can I schedule with my PCP if needed?
You can schedule a visit with your primary care physician through myUCLAhealth or check their availability and schedule an appointment by calling your primary care office.
What services are offered at Immediate Care?
Acute illness evaluation (colds, fevers, flu and flu-like symptoms, ear infections, urinary tract infections), acute pain or injury evaluation (sprains, strains, cuts), immunizations, IV hydration and fluids, on-site testing (rapid strep, urine dip, urine pregnancy, rapid flu, STIs), X-rays and imaging referrals.
What other medical services are available on-site?
Casting and splinting, chronic disease management (cholesterol, diabetes), chronic pain management, preventive exams (physicals), pre-operative exams (surgery clearance), refills of controlled substances.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/Yahoo Local: Approximately 2.5 to 3.0 stars (varies by platform) (20+ reviews cited on specific platforms)
Patients praise
- Convenient location for urgent needs
- Professional care from some providers and clinical staff
- Effective for routine or televisit appointments
- Reliable resource within the UCLA Health network
Common complaints
- High or unexpected medical billing costs
- Long wait times for both appointments and laboratory services
- Inefficient administrative processes for test kits and drop-offs
- Staff perceived as impersonal
"CHARGED $1087 for a COLD. THE BILL WAS $917 AFTER MY INSURANCE PAID."
— Yelp review via MapQuest"Ridiculous system. You have to wait just as long to pick up test kits as you do to be seen. You also have to wait a ridiculous amount of time to drop something off."
— Yelp review via MapQuestSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Kosha Doshi, DO - Family Medicine - UCLA Health Thousand Oaks Immediate Care | UCLA Health — Jan 29, 2026
- Diana Cizmadija, DNP - Internal Medicine - UCLA Health Thousand Oaks Immediate Care | UCLA Health — Apr 24, 2026
- CareNow Urgent Care - Thousand Oaks - SACRD — Feb 2, 2026
- Exer Urgent Care, Thousand Oaks - Book Online - Solv Health — Jul 23, 2025
- LUXER - Urgent Care - Yelp — Jul 3, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent care / immediate care clinics in Thousand Oaks
Exer Urgent Care is a privately held urgent/emergency care network headquartered in El Segundo, California, with 20 U.S. clinics (including Thousand Oaks) and 7-day, 8am–8pm daily operations. Services include on-site X-ray and labs, rapid stabilization and treatment for many ER-level cases at lower cost and shorter waits. The company emphasizes ER-style staffing, modern clinics, and convenient Southern California locations. Key facts: - Founded: 2012; Industry: Hospitals and Health Care; Type: Private - Headquarters: El Segundo, CA; 20 U.S. offices (Thousand Oaks region served via nearby clinics) - On-site services: X-ray, labs; 24/7/365 availability not stated (open 8am–8pm) - Network size: 60+ clinics (overall); Thousand Oaks-specific address not listed among the extracted offices - Website: exerurgentcare.com; LinkedIn presence: linkedin.com/company/exer-urgent-care If you’re specifically seeking Exer Urgent Care in Thousand Oaks, CA, the pages indicate multiple Southern California locations near the area, but no distinct Thousand Oaks clinic address was provided in the extract. Possible nearby options include Pasadena, Westlake Village, Calabasas, and other LA County locations. For exact Thousand Oaks location and hours, check the Exer Urgent Care site or use their clinic locator.
AFC Urgent Care (American Family Care) – Thousand Oaks, CA - Overview: AFC Urgent Care is a private urgent care provider offering walk-in medical services at lower cost, part of American Family Care. The company operates urgent care centers across the U.S. with some international presence (Nepal, Saudi Arabia) and a sizable employee base. - Relevance to Thousand Oaks: The provided information does not specify a Thousand Oaks location. AFC Urgent Care is a national network; individual center details (address, hours, services) for Thousand Oaks are not included in the summary. - What you can expect from AFC Urgent Care (general): - Services: Urgent care and walk-in clinic care for immediate medical needs, typically without an appointment. - Accessibility: Walk-in model aimed at lower-cost, timely care. - Availability: Active job postings suggest ongoing expansion and staffing; the company has a broad national footprint. - Company details (for context): - Founded: 1982 - Industry: Hospitals and Health Care (Urgent Care) - Headquarters: United States (networked, with international presence) - Funding: USD 30 million total; notable rounds in 2019 (debt financing) and 2024 (private equity) - Workforce: ~879 employees nationwide; ongoing growth If you’re specifically looking for AFC Urgent Care in Thousand Oaks, CA: - I can search for the exact address, hours, and services for the Thousand Oaks location, and confirm whether there is an AFC Urgent Care center in Thousand Oaks within the AFC network.
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