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Clinic Type

Primary Care

Address

101 Adirondack Drive Suite 2, Ticonderoga, NY 12883

Phone

518-585-6708

Email

Opening Hours

Monday, Thursday 8:00 a.m. - 8:00 p.m. Tuesday-Wednesday, Friday 8:00 a.m. - 5:00 p.m. Saturday 8:00 a.m. - 4:00 p.m.

Telehealth

Available

Emergency Care

Available after hours via phone with on-call provider

Services Offered

  • primary care
  • family medicine
  • pediatrics
  • behavioral health
  • emergency services
  • laboratory
  • radiology
  • physical therapy
  • sports rehabilitation
  • long-term care facility

Insurance & Payment

Languages Spoken

  • English

FAQs

Hours of operation

Monday, Thursday 8:00 a.m. - 8:00 p.m. Tuesday-Wednesday, Friday 8:00 a.m. - 5:00 p.m. Saturday 8:00 a.m. - 4:00 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • rater8 (via Hudson Headwaters Health Network): 4.8/5.0
  • Wanderlog: 4.5/5.0 (69 reviews)

Patients praise

  • Friendly, helpful, and courteous staff interactions reported by many patients
  • Providers described as efficient, caring, and attentive to individual needs
  • Inviting atmosphere, particularly family-friendly for children
  • High overall volume of positive ratings and feedback through verified platforms like rater8

Common complaints

  • Concerns regarding appointment availability and scheduling delays
  • Complaints about staff attitude, specifically receptionists/secretaries being unwelcoming or unprofessional
  • Occasional dissatisfaction with provider availability and communication responsiveness

"Staff on all levels has been friendly, nice, helpful, consistent and inviting no matter the situation. With three kiddos plus ourselves, you can guarantee we visit quiet frequently! All three kiddos beg and are excited to go visit the doctor."

Wanderlog user review

"I love this clinic. I see Dr Ephraim Back and his team here. He is wonderful. He is kind, listens well, is judicious in his treatments, and has helped me a great deal w/ complex issues. The clinic is neat, bright and well run."

LocalityBiz user review

"This place doesn't care about the patients, the drs are never available nor do they get back to you. Prescribe prescribe prescribe is about all they do.."

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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