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Clinic Type

Family Practice

Address

12180 SW Scholls Ferry Rd, Tigard, OR 97223

Phone

888-663-6331

Email

techsupport@onemedical.com

Opening Hours

Mon–Fri: 8:00 AM–4:00 PM; Sat–Sun: Closed

Telehealth

Available (24/7 Video Chat)

Services Offered

  • Primary care
  • Family medicine
  • Pediatrics
  • Preventive care
  • Physicals
  • Mental health
  • Lab services
  • Chronic disease management
  • Care coordination

Technology & Equipment

  • Live Well visits app-based intake
  • 24/7 Video Chat
  • lab specimen collection
  • Zio wearables (cardio monitoring)
  • digital health tools

Team

  • Kyle Ann Markwell — PA
  • Anthony Fuchs — NP

Insurance & Payment

  • Medicare
  • Tricare
  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Premera
  • Kaiser? (not specified)
  • Other private insurance

Medicare accepted; other insurances may vary by provider; confirm at visit

copays or deductibles may apply, Appointments billed to insurance, Self-pay option if applicable, Insurance, Cash, Credit Card, Debit Card, Online payment

Languages Spoken

  • English
  • Spanish (not specified)
  • Other languages not specified

FAQs

What is the cost of visits?

Appointments are billed to you or your insurance; copays or deductibles may apply.

What is primary care?

(From FAQs) Primary care explained as the core medical services for ongoing health needs and coordination of care.

Do you take my insurance?

Yes—One Medical accepts many insurances; check with the office for specifics.

Can I use One Medical if I have insurance that isn’t accepted by your offices?

Options may be available; consult staff for alternatives.

How can I contact my primary care provider?

Contact patient support or the office directly to reach your provider.

Can I get lab work done at One Medical?

Yes—lab work can be done at the office or via specimen collection as noted in hours.

Which appointment type should I use?

Same/next-day appointments and standard visits are available; choose based on need.

Can you refill my prescriptions? Or help me get a new prescription?

Prescriptions can be managed through your provider during visits or telehealth.

How do I choose a provider?

Staff can help you select a provider based on your needs and preferences.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (One Medical: Tigard): 4.4/5 (20 reviews)
  • Trustpilot (One Medical overall): not specified in provided snippet
  • BBB complaints (One Medical / Amazon One Medical): not a star rating; complaint volume noted (167 total complaints in last 3 years)

Patients praise

  • High perceived quality of individual primary care providers (e.g., providers described as responsive, empathetic, thorough)
  • Convenient/easy booking and positive appointment experiences (e.g., easy and convenient booking)
  • One Medical presents itself as offering exceptional primary care and longer appointments centered on listening

Common complaints

  • Billing/insurance claim issues and related customer complaints (e.g., erroneous claim submissions, denial/out-of-network issues)
  • Service/access and customer experience frustrations reported in reviews/complaints (e.g., dissatisfaction, overcharging/payment issues, escalation difficulties)
  • Some negative feedback alluded to on Yelp (including mention of negative reviews)

"“Doctor Anthony Fuchs is amazing. He was on time took care of what I needed and prepped me for the follow up.”"

Birdeye – One Medical: Tigard reviews snippet

"“Using One Medical has been a nightmare… Billing rates increased… [and] reduced the access you get within the app…”"

BBB complaints page – One Medical (Amazon One Medical)

"Trustpilot snippet: “Most reviewers were let down by their experience overall… long waiting times… issues with payment… dissatisfaction… difficulties in escalating complaints…”"

Trustpilot – One Medical reviews snippet

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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