ER & Urgent Care in Maumee, OH | ER Open 24/7 | ProMedica

What is the difference between my Explanation of Benefits (EOB) and my invoice from ProMedica Toledo Hospital Emergency and Urgent Care?

An Explanation of Benefits, EOB, is something the insurance company sends that explains what is allowed by their policies and what the associated charges are for what these allowances are. It is not a bill, but rather a communication from the insurance company to the patient. It may or may not correspond directly to what the final bill is from ProMedica Toledo Hospital Emergency and Urgent Care. The best thing to do is to not let the EOB confuse you and wait until ProMedica Toledo Hospital Emergency and Urgent Care bills you. Then, if you have any questions or concerns, we can help sort those out for you.

Is the ER and Urgent Care in-network with Medicare and Medicaid plans?

ProMedica Toledo Hospital Emergency and Urgent Care is in-network with most major insurance plans including all Medicare plans.

What is ProMedica Toledo Hospital Emergency and Urgent Care hours?

Urgent care is open from 7 a.m. to 9 p.m. seven days a week. No appointments required. Walk-in Only. Full-service emergency room open 24/7.

What is in-network vs. out-of-network?

For urgent care services at our ProMedica Toledo Hospital Emergency and Urgent Care location, in-network means we have a contract with your insurance company and have agreed on what the cost is for any service provided to you. Out-of-network means we do not have a contract with your insurance company in setting the rates. As a result, you may be billed a different rate as determined by your insurance company and benefit plan. For emergency care at our ProMedica Toledo Hospital Emergency and Urgent Care location, state law says that all patients have to be treated regardless of their insurance plan or ability to pay. This means your insurance company should consider you in-network. We will bill you the amount defined by your insurance plan.