Diabetes-Endocrinology Center of Western New York
Endocrinology • Tonawanda, NY
Clinic Type
Endocrinology
Address
—
Phone
(716) 859-5600
armostiller@kaleidahealth.org=
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BusinessYab: 4 reviews on BusinessYab (mixed sentiment) (4 reviews mentioned)
Patients praise
- Effective medical care from specific providers (e.g., Dr. Manve Batra, Dr. Makdissi)
- Comprehensive care and support for diabetes management
- Helpful telehealth/remote appointment options
Common complaints
- Unprofessional or rude office staff
- Difficulty reaching staff by phone or getting calls returned
- Issues with prescription renewals
- Poor communication regarding billing or administrative policies
- Wait times or short visit durations
"The provider I saw, Dr. Batra, I liked... Unprofessional staff as well."
— Yelp review"I've been going here for over 5 years now. It is one of the best facilities I have visited. The office staff has been great and the every doctor and nurse I've dealt with has given me the time and attention needed."
— BusinessYab review"Dr. Giardino is really good. However her staff is horrible. No one answers the phone and no one returns calls... I have never had so many problems getting prescriptions with any other doctor like I have with them."
— RateMDs (Dr. Karen F. Giardino)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kaleida Health hosts free community health fairs at Tops — Apr 28, 2026
- Dr. Howard Lippes, MD, Endocrinologist | Buffalo, NY | WebMD — Aug 1, 2025
- Free diabetes workshop at North Tonawanda Library starts Oct. 20 | wgrz.com — Sep 22, 2025
- Buffalo Healthy Living News: Mount St. Mary’s Center for Diabetes Education becomes an AADE-accredited diabetes education program — Jul 6, 2026
- Free diabetes workshop in Lockport empowers healthier living | wgrz.com — Feb 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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