Apex Endodontics | Endodontist Tonawanda NY
Endodontics • Tonawanda, NY • Since 2013
About
Apex Endodontics, PLLC is a private medical practice specializing in endodontic treatment (root canals) with offices in North Tonawanda, NY (HQ) and Tonawanda, NY. Founded in 2013 by Dr. Shawn Jordan, the practice serves patients in Buffalo, Tonawanda, and Niagara Falls. They emphasize innovative technology and patient care, and staff includes 7 employees led by Director of Operations Lisa Mertel. Contact: (716) 695-3636. Their online presence shows moderate traffic (about 2,151 monthly visits) and a mixed employee review rating (~2.7/5). Services align with endodontics, emergency dental care, and related dental technology.
Clinic Type
Endodontics
Address
125 Grand Island Blvd., Tonawanda, NY 14150
Phone
716-695-3636
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Credit cards, Cash, CareCredit or financing (if available on site)
Languages Spoken
FAQs
What services are offered?
Root canal therapy and related endodontic treatments, including retreatment and surgery, with emergency care and sedation options.
What technology do you use?
GentleWave procedure is used; panoramic 3D imaging and digital x-rays are available.
What should I expect during a root canal procedure?
The practice explains they create a relaxing, positive experience with options like music, televisions in every room, and oral sedation to help patients feel comfortable during the procedure.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: very positive
- Birdeye: 4.9 out of 5 stars (based on 1,453 aggregate reviews) (1,453 (aggregate))
- Rank My Dentist: 5.0 out of 5 stars (120 verified reviews)
Patients praise
- Professional, knowledgeable, and compassionate staff
- Painless or stress-free procedures
- Efficient evaluation and treatment process
- Thorough explanations provided to patients
- High-quality, modern, and clean facilities
- Excellent post-procedure follow-up care
- Accommodating regarding scheduling and urgent needs
Common complaints
- Occasional difficulties achieving anesthesia during complex procedures
"From the moment I walked in until the moment I walked out, my experience was ⭐️⭐️⭐️⭐️⭐️. Friendly, courteous, knowledgeable, caring, compassionate, attentive to my needs, etc. I will close by saying that there are 4 words to describe Apex Endodontics … “A SLICE OF HEAVEN”."
— Rank My Dentist Review"The entire experience was top level! They offer fantastic sedation options, and the extra touches like warm lavender cloths, aromatherapy, and even a custom music selection went way beyond my expectations."
— DentistInNewYork Review"Dr. C was FANTASTIC with me. There was some difficulties in getting me numb yesterday, because my break was so bad. She was so kind and patient with this patient. HA Root Canals are a piece of cake, once your numb."
— Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Concetta Di Zazzo, OD - Optometrist in Tonawanda, NY — May 14, 2026
- Sedation Dentistry | Rapha Endodontics — Oct 28, 2025
- Minimally Invasive Dentistry in Western New York | News | beenews.com — May 7, 2026
- Leading Edge Specialized Dentistry Opens de novo in Toledo Dedicated to Endodontics - Leading Edge Specialized Dentistry — Oct 8, 2025
- Electronic Handpieces | Rapha Endodontics — Oct 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Western New York Dental Group (Dentist) appears to be a wellness and medical services company focused on dentistry, with the Western New York Dental Group as a key brand. Key details: - Focus: Dental care within Wellness and Fitness Services - Headquarters: Orchard Park, NY, and an additional office in Buffalo/Niagara region (HQ listed as 3326 Southwestern Blvd, Orchard Park, NY 14127; main HQ in NY 14221-6316) - Locations: 2 offices in the United States (both in New York) - Employees: 73 (yearly growth ~18%) - Notable branding/aliases: Western New York Dental, “Dentist” (as listed in the highlights) - LinkedIn presence: linkedin.com/company/western-new-york-dental-group - Industry codes: SIC 80, 802; NAICS 621210, 6212 - Departments and roles: Primarily Medical and Administrative staff; several owners/executives tied to the broader Western New York Dental network - Notable for: Part of a multi-country footprint in the broader description, though the Tonawanda-specific details are not enumerated beyond the NY offices If you’re looking for Tonawanda-specific services (hours, contact, or a Tonawanda location), this page confirms two New York offices but does not explicitly name a Tonawanda site. For precise Tonawanda Tonawanda details, I can search for the latest contact information and hours for a Tonawanda-based dentist under Western New York Dental Group.
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