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About

Summary: Western New York Dental Group (Dentist) is a privately held Wellness and Fitness Services company operating as Western New York Dental Group. Headquartered in Orchard Park, NY, with 2 offices in the United States (including Tonawanda area) and a global workforce footprint. The firm employs 73 people and shows ~18% yearly growth. Key locations in the U.S. include 3326 Southwestern Blvd, Orchard Park, NY and the HQ at 2257 Southwestern Blvd? (note: HQ listed as NY 14221-6316). The company’s branding includes aliases such as dentist and western new york dental, with product/tech focus listed as iam and dds. If you’re specifically seeking Tonawanda-area details, contact the Orchard Park HQ or visit the listed U.S. offices for Tonawanda-related services. For more precise Tonawanda office details, please provide a link or confirm the Tonawanda address.

Clinic Type

Orthodontics

Address

88 Niagara Street Tonawanda, NY 14150

Phone

716-343-6711

Email

Opening Hours

Monday 8:00 AM - 5:00 PM; Tuesday 9:00 AM - 7:00 PM; Wednesday 8:00 AM - 4:00 PM; Thursday 8:00 AM - 5:00 PM; Friday 8:00 AM - 2:00 PM; Saturday 8:00 AM - 1:00 PM (1 Saturday per month)

Emergency Care

After-hours emergency information page linked

Services Offered

  • General dentistry
  • Pediatric dentistry
  • Orthodontics

Insurance & Payment

Payment options/ financing (see site), Participating insurance providers (see site), Promos and offers (see site), Understanding your bill statement (see site), No insurance (see site)

Languages Spoken

FAQs

What are the business hours?

Mon-Fri 8:00 AM - 5:00 PM; Tue 9:00 AM - 7:00 PM; Wed 8:00 AM - 4:00 PM; Thu 8:00 AM - 5:00 PM; Fri 8:00 AM - 2:00 PM; Sat 8:00 AM - 1:00 PM (1 Saturday per month)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, Mappca, and official website testimonials: 5 stars (some reviews) (multiple across platforms; specific doctor pages show hundreds of reviews (e.g., 566 for one provider))

Patients praise

  • many patients appreciate the friendly and professional staff
  • praised for accommodating emergency appointments and availability
  • favorable experiences for patients with dental anxiety
  • frequently noted as clean, organized, and educational in their approach to patient care

Common complaints

  • reports of rude or unprofessional front desk staff
  • complaints regarding billing policies and insurance processing
  • occasional negative experiences with specific practitioners regarding bedside manner or perceived lack of care
  • some patients reported dissatisfaction with the quality of certain dental procedures like fillings

"What a team! From the reception staff to the hygienists to the doctors, everyone is warm welcoming and outstanding customer service. Building is clean and organized. They don't shame you but instead educate you on dental health."

Official Western New York Dental Group website testimonials

"Dentist who saw me seemed agitated to help me. Didn't make small talk, was sarcastic, and actually made me start crying... So unprofessional and mean."

Mappca user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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