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Excelsior Orthopaedics & Sports Medicine in Buffalo/Tonawanda, NY offers comprehensive orthopaedic care for muscle, bone, and joint pain. The practice has 9 offices nationwide (headquartered in Amherst, NY) and features a team of highly skilled physicians with advanced treatments and convenient care delivery. Key details: - Location focus: Buffalo and Tonawanda areas, NY - Address highlights include Buffalo and Amherst locations; multiple offices across Western New York - Founded 2002; privately held; 187 employees; annual revenue around $4.3M - Contact: info@excelsiorortho.com | 716-250-9999 - Website: excelsiorortho.com If you’re looking for a specific doctor or treatment, I can pull details on providers, services (e.g., sports medicine, orthopaedic surgery), or the nearest office.

Clinic Type

Orthopedic Surgery

Address

3925 Sheridan Drive, Amherst, NY 14226, US

Phone

(716) 250-9999

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopaedics
  • Sports Medicine
  • Urgent Care
  • In-house Physical Therapy
  • Imaging
  • Crutches and Canes
  • Sports Performance
  • Nutrition
  • Outpatient Surgery
  • Ambulatory Surgery Center
  • Athletic Training
  • Physician Assistants
  • Nurses
  • Podiatry? (not specified)

Team

  • Excelsior Orthopaedics & Sports Medicine team — Orthopaedic Specialists/Sports Medicine Physicians

Insurance & Payment

Languages Spoken

  • English

Current Offers

Online Scheduler

FAQs

How do I schedule an appointment online?

Skip the phone call and book your appointment online in minutes via Online Scheduler.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.6 out of 5 stars (132 reviews)
  • Google/Birdeye: 4.8 out of 5 stars (1,116 reviews)

Patients praise

  • Highly regarded for successful surgical outcomes and recovery experiences
  • Some patients report compassionate and knowledgeable physician care
  • Effective physical therapy and rehabilitation services
  • Positive experiences with staff professionalism in certain encounters

Common complaints

  • Complaints regarding rude or unprofessional staff and physician behavior
  • Reports of long wait times and poor office organization
  • Perceived lack of compassionate care and clear communication
  • Frustrations over administrative policies, such as fees for paperwork
  • Concerns regarding follow-up care and surgical outcomes

"It really was a great experience, every time I have anybody who gets hurt with anything orthopaedic, I'm always recommending Excelsior. It's by far the best knee place I've been in the city..."

Patient testimonial on official website

"Very busy office and you get the feeling of cattle being herded from one waiting area to another. I do not feel like I received appropriate or compassionate care for my fractures."

Vymaps user review

"Nothing like making thousands more off patients who are already in financial bonds because they are off work and now have reduced incomes due to their surgeries. I find this appalling and senseless. Greed at its finest!!!"

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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