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Clinic Type

Pain Medicine

Address

1515 Kensington Ave., Buffalo, NY 14215

Phone

716-446-5900

Email

info@completewellnesswny.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pain management
  • Interventional pain procedures
  • Physical therapy
  • Stretching programs
  • Non-opioid pain treatment
  • Reasons to return to work-focused rehabilitation

Technology & Equipment

  • Interventional pain techniques
  • Radiofrequency Neurolysis
  • Spinal Cord Stimulation
  • TENS
  • Platelet-rich Plasma Injections
  • Ketamine Infusion
  • Medical Marijuana
  • Caudal/Facial/Nerve blocks
  • Epidural Steroid Injections
  • Diagnostic Discography
  • Musculoskeletal and Joint Injections

Team

  • Nitin Bansal, MD, Anesthesiology residency and interventional pain fellowship at NYP/Weill Cornell; trained at Memorial Sloan Kettering Cancer Center and Hospital for Special Surgery — Physician
  • Pratibha Bansal, MD, Interventional Pain Management Specialist; board certified; pain medicine fellowship trained — Physician

Insurance & Payment

Languages Spoken

Current Offers

New Patient Registration Packet

FAQs

New Patient Registration Packet

New Patient Registration Packets and access to Dr. Nitin Bansal's Patient Portal.

What formats are available for new patient packets?

New Patient Registration Packet (PDF) and access to the patient portal.

Is Dr. Nitin Bansal seen at every visit?

You will be seen by him at each visit; mid-level practitioners are not utilized in his practice.

What types of pain conditions are treated?

Back and neck pain, cancer pain, CRPS, disorders of the nervous system, headaches, and more listed in the practice’s scope.

What procedures are offered?

Caudal Block, Celiac Plexus Block, Diagnostic Discography, Epidural Steroid Injection, Facet Joint Nerve Block, Ganglion of Impar Blocks, Hypogastric Block, Platelet-rich Plasma Injections, Peripheral Nerve Block, Radiofrequency Neurolysis, Spinal Cord Stimulation, Stellate Ganglion Blocks, TENS, Trigger Point Injection, Medical Marijuana, Ketamine Infusion.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • PainClinics.com: 3.4 out of 5 stars (156 reviews)
  • WebMD: Not explicitly averaged but contains 4 negative reviews (4 reviews)
  • 2findlocal.com: 2.5 out of 5 stars (2 reviews)

Patients praise

  • Ability to get appointments quickly
  • Some patients report successful pain reduction/management with specific treatments like stimulators
  • Some individual physicians at the practice receive positive mentions

Common complaints

  • Rude, aggressive, and demeaning front desk/secretarial staff
  • Poor communication regarding appointments and difficulty reaching the office by phone
  • Physician bedside manner often described as cold, arrogant, or dismissive
  • Long wait times and dissatisfaction with treatment plans or medication management

"I do NOT recommend coming here. The front desk doesn't pick up your calls and voicemails to reschedule, then blames you for not arriving to the appointment."

PainClinics.com

"This facility has THE rudest and most aggressive secretary of any business I have ever interacted with."

WebMD

"Dr. Bansal & staff are great! I had the pain stimulator implanted and my pain have reduced significantly. Thank's Dr. Bansal"

PainClinics.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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